Dialpad Reviews

3.7

54% would recommend to a friend

(489 total reviews)
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Craig Walker

67% approve of CEO

55% positive business outlook

Dialpad has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dialpad employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

489 reviews
1.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Definitely one of those tech jobs that you can call “full-time” but do in 5-10 hours/week and pick up another job. Thats about it for pro’s.

Cons

Been here a few yrs and have had 5 different managers. I hit quota about 1 quarter per yr which hasn’t got me fired because I get a new boss every 8 months (they all leave or get canned when the CEO changes the vision…again). Last month on an all-hands he said “if you want a work life balance, don’t work here” - which is hilarious and ironic because tons of reps make more at their other “real job” and he has no clue. The culture is annoying at best, toxic at worst. We have had like 1400 FTE’s for the last 3 yrs, over 1200 new hires in the past 12 months, the turnover is insane. I’m resigning this month so being super authentic here. Pay is below market value. The product is good…until the vision changes and we “have to sell” the new stuff. Genuinely feel bad for people who get hired here and it’s their only job.

2.0
May 31, 2026

Toxic

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Just like most companies it’s the people you meet and become friends with.

Cons

Backstabbing leadership has no values or ethics. Fake deals, stolen deals from other departments, manipulating data..etc. Your success is solely based on how you politic.

2.0
May 7, 2026

Toxic culture and incompetent leadership hinder progress

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you're a manager you can get away with doing very little. It used to be a great company but has gone downhill a lot in the past few years.

Cons

- Leadership is atrocious, has no direction, and just jumps on the latest bandwagon - Managers are promoted past their level of competency - The product org is extremely toxic, the only way to get ahead is to play politics, suck up to your manager, and throw your colleagues under the bus - The pay is well below market

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Dialpad Response
3w
Thank you for taking the time to share your feedback. We value transparency and take your concerns regarding leadership, compensation, and the culture within the product organization seriously. We are committed to fostering a supportive and equitable work environment and thank you for your continued time with Dialpad.
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Glassdoor has 535 Dialpad reviews submitted anonymously by Dialpad employees. Read employee reviews and ratings on Glassdoor to decide if Dialpad is right for you.