Cyncly Reviews

4.0

78% would recommend to a friend

(129 total reviews)
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Anand Krishnan

82% approve of CEO

67% positive business outlook

Cyncly has an employee rating of 4.0 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cyncly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

129 reviews
1.0
Oct 2, 2023

A Disheartening Descent Into Disarray

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Innovative Product: Back in the days, Cyncly was a benchmark for innovation. The product has always been a leader in its segment, solving intricate issues and offering novel solutions to its clientele. Remote Work Friendly: The commendable work-from-home policy has always been a feather in Cyncly’s cap, especially pertinent in the modern work environment and particularly crucial during global challenges.

Cons

Erosion of Product and R&D Quality: Sadly, the once stellar reputation of Cyncly is presently being overshadowed by an overwhelming atmosphere of confusion and misdirection, especially within the R&D and Product departments. Ever since the leadership in these crucial sectors was altered, there has been an apparent derailment from the innovative track that once propelled Cyncly to its prestigious position. Lackluster Leadership: Communication, particularly from the CTO to the respective departments, has dwindled into practically non-existent. It's disconcerting to witness a previously harmonious work environment morph into a state where leadership seems devoid of clear direction and purpose. This lack of coherence and vision in the management has seeped into the everyday workings of the team, regrettably manifesting in the declining quality of work output. Unmerited Appointments: The recent hires, particularly in leadership roles, bring to light another distressing issue. Unfortunately, qualifications and expertise appear to be overshadowed by personal affiliations when it comes to hiring decisions. A corrosive practice that is palpably eroding the structural integrity of the company’s operational and strategic endeavors. Outsourcing Challenges: Furthermore, as work continues to be shipped to India, the envisioned cost efficiency and scalability seem to be lost amidst a tangible decline in product quality and execution. It's palpably apparent that the process of transition is not being managed effectively, exacerbating issues of coherence and alignment within the company.

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Cyncly Response
2y
We want to thank you for taking the time to go into detail with your feedback but also provide some constructive advice. We recognize the importance of clear communication, effective leadership and getting the balance right between cost and quality. Therefore, we will ensure that your feedback on these areas is communicated. The Talent Acquisition team strive to run a clear and fair recruitment policy here at Cyncly and we encourage you to speak to the Talent Acquisition team about specific examples if you believe best and fair practice has not been followed by the hiring manager. We really appreciate the effort you have taken to share feedback and advice, we welcome you to reach out to the People Team should you wish to discuss anything further. The Cyncly Team
1.0
Nov 14, 2024

A broken compass

Recommend
CEO approval
Business outlook

Pros

One of the standout aspects of this organization is the dedication of the colleagues. They are truly committed to serving customers and consistently strive to do what is right.

Cons

While executives often says the right things, such as promoting innovation and a positive workplace culture, their actions rarely align with their words. Promises of change and improvement are repeatedly delayed or dismissed, creating a disconnect between leadership and employees. Additionally, the constant redundancy in processes and communication fosters a fear-based culture, where employees are hesitant to take risks or voice concerns. The focus on appearance over actionable follow-through stifles both morale and progress. Without tangible changes to address these issues, it’s challenging to feel confident in the organization.

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Cyncly Response
1y
Hello, Thank you for taking the time to share your feedback. It’s great to hear that you appreciate the dedication of your colleagues and their commitment to doing what’s right for our customers at Cyncly. We’re concerned regarding your observations on a disconnect between leadership actions and intentions, as well as the challenges posed by redundant processes and a fear-based culture. This is not the environment we strive to create. We will ensure these comments are fed back so that we may take action towards addressing these issues and creating a supportive and inclusive environment where all employees feel valued and heard. In the meantime please do not hesitate to reach out to your People Team. The Cyncly Team
3.0
May 9, 2024
Recommend
CEO approval
Business outlook

Pros

Good colleagues to work with.

Cons

Upper management neglected NAM operations & staff

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Cyncly Response
2y
Thank you for sharing your feedback. We're pleased to hear that you enjoy working with your colleagues at Cyncly. We understand your concerns about upper management's attention to NAM operations and staff. Providing growth opportunities in NAM is important, and we appreciate your comments. We work to esnure that all regions, including NAM, receive the support and opportunities they need to thrive. Your input is invaluable as we strive to improve and provide a positive experience for all our employees. If you have any further suggestions, please feel free to reach out to your People team. The Cyncly Team
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Glassdoor has 211 Cyncly reviews submitted anonymously by Cyncly employees. Read employee reviews and ratings on Glassdoor to decide if Cyncly is right for you.