Does Customer Service Representative pay their employees well?

According to anonymously submitted Glassdoor reviews, Customer Service Representative employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Customer Service Representative. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Customer Service Representative?

75% of Customer Service Representative employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Customer Service Representative 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Customer Service Representative?

Customer Service Representative (77) , Customer Service (22) , Customer Service Representative (CSR) (15) , Customer Service Agent (6) , Customer Service Advisor (4) , Customer Service Associate (4) , Call Center Representative (3) , Sales (3) , Chat Agent (2) , Customer Support (2) , Flight Attendant (2) , Sales Representative (2) , Senior Customer Service Representative (2)

What are the pros of working at Customer Service Representative according to real employee reviews?

"Good people to work with" ((in 10 reviews)); "Good management and convenient to work" ((in 7 reviews)); "Great place to work and has benefits" ((in 6 reviews)); "Receive good pay." ((in 5 reviews)); "Good salary" ((in 4 reviews))

What are the cons of working at Customer Service Representative according to real employee reviews?

"+ no bonus and increment" ((in 4 reviews))

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Customer Service Representative

Customer Service Representative Reviews

4.3

75% would recommend to a friend

(235 total reviews)

66% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.9

Culture and values

3.9

Career opportunities

3.8

Senior management

3.8

Compensation and benefits

3.7

Work/Life balance

Customer Service Representative has an employee rating of 4.3 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

235 reviews

3.0

Mar 27, 2025

CRM

Crm consultant

Recommend

CEO approval

Business outlook

Pros

Everything about the position is good and well balanced

Cons

Work-life balance and lunch time

5.0

Feb 24, 2024

Its amazing being extrovert i love to do custmo Service

Coustmor service

Recommend

CEO approval

Business outlook

Pros

Socializing Confident Quick response Decision making Patience

Cons

I dont find any cons

5.0

Oct 16, 2023

Customer service representative

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Improve in communication skill Improve in management skill Improve in time management

Cons

Nothing negative points are there it is very beneficial

Viewing 1 - 3 of 235 Reviews

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Customer Service Representative Reviews

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CRM

Its amazing being extrovert i love to do custmo Service

Customer service representative

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