Does Customer Lobby pay their employees well?

According to anonymously submitted Glassdoor reviews, Customer Lobby employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Customer Lobby. This rating has been stable over the past 12 months.

How satisfied are employees working at Customer Lobby?

69% of Customer Lobby employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Customer Lobby 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Customer Lobby?

Account Executive (17) , BDR (11) , Customer Service Representative (7) , Account Manager (4) , Call Agent (4) , Senior Account Executive (3) , Customer Review Transcriber (2) , Customer Service Associate (2) , Customer Success Manager (2) , Inside Sales Representative (2) , Sales (2)

What are the pros of working at Customer Lobby according to real employee reviews?

"Great people." ((in 14 reviews)); "The management is great and they give you everything you need in order to be successful." ((in 9 reviews)); "Good pay" ((in 7 reviews)); "approachable managers (always willing to help)" ((in 6 reviews)); "And great opportunity to make great money." ((in 6 reviews))

What are the cons of working at Customer Lobby according to real employee reviews?

"15% pay increase from your normal salary (on average)." ((in 3 reviews)); "Compensation and benefits are laughable." ((in 3 reviews)); "Very unprofessional and lack of communication." ((in 3 reviews))

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Customer Lobby

Part of EverCommerce

Customer Lobby Reviews

3.8

69% would recommend to a friend

(131 total reviews)

Eric Remer

86% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity and inclusion

4.1

Work/Life balance

4.0

Culture and values

3.8

Senior management

3.8

Career opportunities

3.3

Compensation and benefits

Customer Lobby has an employee rating of 3.8 out of 5 stars, based on 131 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Customer Lobby employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

131 reviews

3.0

Jun 25, 2025

Typical Call Center

Lead development representative (ldr)

Recommend

CEO approval

Business outlook

Pros

Very good training tips and community in management and upper salesmen for advancement

Cons

They will fire you out of nowhere and say the company was going in a different direction

5.0

Apr 9, 2024

Great Place to Work

Customer review transcriber

Recommend

CEO approval

Business outlook

Pros

I had a great boss. The work was not hard at all. Everybody was very friendly.

Cons

The pay was not great.

1.0

Jul 23, 2023

Terrible management

Account executive

Recommend

CEO approval

Business outlook

Pros

None that I could think of

Cons

Management didn't care about anyone and had / has no idea what they are doing.

Viewing 1 - 3 of 131 Reviews

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