Creative Support Reviews

Updated Jan 18, 2022

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Found 256 of over 271 reviews

2.9
37%
Recommend to a Friend
49%
Approve of CEO
Creative Support Chief Executive  Anna Lunts
Anna Lunts
92 Ratings
Pros
  • "Family environment, creative support cares about service users(in 88 reviews)

  • "CEO- The CEO Anna is so committed to Creative Support and is always available to speak to(in 11 reviews)

  • Cons
  • "Creative support have become too large to feel known, low pay and very little recognition for working above and beyond(in 32 reviews)

  • "Pay - low pay and having to fight for pay rises even when minimum wage increases(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Current Employee

      Creative

      Jan 18, 2022 - Support Worker in Liverpool, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company wages could be better

      Cons

      Poor hours 12 hour shifts mostly for day and night staff

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    2. 2.0
      Former Employee, more than 1 year

      1 start for the service users and 1 start for my colleagues

      Jan 12, 2022 - Support Worker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The service users are amazing and my colleagues too amdit broke my heart to leave them!

      Cons

      Management is absolutely appaling, thinks it's impossible to find worse! They don't recognise your work, after a while you are expected to do more, have so much more responsibility for the same money. Staff issues dismissed. So many outstanding staff i saw leaving because management was so incompetent. They don't motivate or do any effort to keep the good permanent staff. Very bad! Very disappointing!

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    3. 3.0
      Former Employee

      There's Job Security

      Dec 21, 2021 - Support Worker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There's job security. Employees from different backgrounds.

      Cons

      Long hours to make a decent salary

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    4. 5.0
      Current Employee, more than 10 years

      Great company

      Dec 5, 2021 - Team Leader in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great staff, Great management, great social values

      Cons

      Payroll not the greatest, don't get paid till after christmas

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    5. 3.0
      Former Employee, less than 1 year

      My time at CS

      Nov 29, 2021 - Support Worker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working with residents more one to ones. Hands on approach. Funny chellenging and rewarding.

      Cons

      Poor coummincation between some managers and staff. Gaslighting. When you ask for your needs and wants.

      Continue reading
      1 person found this review helpful
    6. 2.0
      Former Employee

      Creative Support

      Dec 7, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive Colleagues Good practice sticking up for yourself/team

      Cons

      Very little support from upper management Large workload Low Pay

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    7. 3.0
      Former Employee, more than 1 year

      Loved the service users….company…not so much

      Nov 4, 2021 - Support Worker in Birmingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people I supported were great. Low pay but rewarding work

      Cons

      Poor staff retention, low pay and chaotic management

      Continue reading
      1 person found this review helpful
    8. 4.0
      Current Employee, more than 3 years

      good organisation to work with

      Nov 3, 2021 - Support Worker in Napton on the Hill, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good and friendly team. very kind

      Cons

      i don't find any cons

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    9. 2.0
      Former Employee, more than 1 year

      Ridiculous workload!

      Nov 10, 2021 - Deputy Manager in Stockport, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The service users in Stockport are wonderful. I managed a couple of really hard working and committed staff. Had a fantastic, supportive registered manager for the majority of time I worked there (then didn't). You get to learn a great deal about yourself working in such a short staffed and chaotic environment. Good training opportunities if you ask for them.

      Cons

      The most ridiculous expectations of senior staff I've ever experienced, literally unbelievable. The staff directly line managing services (at least the majority of them) are so busy trying to cover the massive amount of staff vacancies with bank and agency workers that they struggle to have time to support and develop the few contracted support workers they do have.

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      1 person found this review helpful
    10. 1.0
      Current Employee, more than 1 year

      It's all about keeping the contract

      Nov 12, 2021 - Support Worker in Sheffield, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can get a lot of experience, as you will have to be jack of all trades. The management make you do as much work as possible, including some of their jobs

      Cons

      The higher the manager, the nastier. Only interested in keeping the contract. Penny pinching. Won't hire agency staff to cover staff shortages. Can't attract any new staff no matter keep the old ones. Pay is often wrong. Managers are thick, and think that support workers are beneath them

      Continue reading
      1 person found this review helpful
    Viewing 1 - 10 of 256 Reviews

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