Does Closet Factory pay their employees well?

According to anonymously submitted Glassdoor reviews, Closet Factory employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Closet Factory. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Closet Factory?

53% of Closet Factory employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Closet Factory 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Closet Factory?

Designer (61) , Design Consultant (15) , Senior Designer (15) , Designer/Sales (11) , Installer (9) , Sales (6) , Service Coordinator (5) , Design/Sales Consultant (4) , Sales Manager (4) , Sales Representative (4) , Carpenter (3) , Closet Designer (3) , Customer Service Representative (3) , Lead Installer (3) , Manager (3)

What are the pros of working at Closet Factory according to real employee reviews?

"Flexible schedule and time off" ((in 17 reviews)); "The People are great!" ((in 11 reviews)); "Flexible hours and fun if you like designing." ((in 10 reviews)); "You spend 14 days in training mostly learning how they want you sell." ((in 9 reviews)); "Good work environment" ((in 6 reviews))

What are the cons of working at Closet Factory according to real employee reviews?

"Commission only but that lit a fire for me so I stayed busy and got referrals to more than make ends meet." ((in 22 reviews)); "No benefit package for the sales team." ((in 11 reviews)); "The pay was far below scale." ((in 7 reviews)); "This is sales, so you will be contacted by clients at all hours of the day and night and during your time off." ((in 3 reviews))

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Closet Factory

Closet Factory Reviews

3.3

53% would recommend to a friend

(242 total reviews)

Greg Stein

66% approve of CEO

53% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.3

Culture and values

3.3

Work/Life balance

3.3

Career opportunities

3.2

Senior management

3.1

Compensation and benefits

Closet Factory has an employee rating of 3.3 out of 5 stars, based on 242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Closet Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

242 reviews

3.0

Nov 24, 2025

Flexibles schedules

Design consultant

Recommend

CEO approval

Business outlook

Pros

Work from home when there are no appointments. Flexible schedule and independence during the design process.

Cons

No reimbursement for gas. Some clients do not respect consultation times. The KCD software can be difficult to navigate.

Closet Factory Response

2mo

Thank you for sharing this perspective after your time with the Toronto team. It is encouraging to know that the flexibility of the position was a benefit. We recognize that navigating new software and managing consultation times can be demanding parts of the design process. This feedback is valuable as the company works to refine the resources and training available to our team members. We appreciate the hard work and wish you much success.

5.0

Feb 10, 2025

Good experience

Service coordinator

Recommend

CEO approval

Business outlook

Pros

Good growth, working closely with the people

Cons

Not much opportunity for pay rise

1.0

Aug 26, 2020

READ BEFORE APPLYING.

Design consultant

Recommend

CEO approval

Business outlook

Pros

The ability to working from home.

Cons

-The dreaded in office meetings; the franchisees would simply take the air out of the room. As a new employee it was very telling, I should have seen it as a warning. -Lack of respect for Design (Sales) Consultants. -A severe lack of training on the day-to-day expectations of back office functions. - Demands on your time that are usually accompanied by a salary. This is a 100% commission position.

Closet Factory Response

Sorry, it wasn't a fit, and we are updating the online sales training. We do train how to design by hand because once someone understands it, they can easily change to cad.

Viewing 1 - 3 of 242 Reviews

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