ClearRoute Reviews

The founders are friends, and unfortunately the company often feels like a case study in why people say not to mix friends, family and business. There are too many cooks in the kitchen, too many made-up leadership titles created to give people a seat at the table, and too many important decisions made behind closed doors. Transparency gets mentioned a lot, but it often feels more like a buzzword than a reality. Most employees have stopped providing feedback because experience has shown that it largely gets ignored or dismissed. Any action plans that come out of surveys generally feel like checkbox exercises to appease rather than genuine attempts to address the issues being raised. Historically, a lot of work seems to have been won through relationships rather than merit. More recently the company has been pushing AI work hard despite only really entering the space recently. It's difficult to understand how a company can confidently sell AI expertise in such a fast moving market when it's still developing that capability itself. There is a lot of overselling and overpromising just to win work. Several years in, the company is a scale-up that still hasn't grown out of its startup clothes. The focus seems to be on growing the business at all costs rather than putting the foundations in place for a strong, sustainable company. The cracks are starting to show. Hiring is becoming increasingly difficult with more and more open positions sitting unfilled. The global recruitment function has done little to build a strong hiring pipeline or process leaving employees scrambling to help fill roles instead. If you're in sales or operations, you'll probably have a good experience. Engineers should think three times before applying, there are plenty of better options out there. Morale has been on a downward trend for the last couple of years and right now it's hard to see that changing anytime soon.

Many leaders have inflated egos and disregard the delivery team. They gaslight you, overpromise and shift the goalposts to hinder your promotion. They also change the profit-sharing policy without informing the wider company. Furthermore, they make it difficult to roll off client projects despite promising flexibility They describe ex-employees as disgruntled, and badmouth them to colleagues. Employees are treated as billable resources rather than human beings, ignoring concerns and wellbeing on a client engagement despite constant reporting. Leadership is unaccountable, creating a toxic environments that ignores real underlying issues in company culture.