Chartwell Retirement Residences Reviews

Updated Aug 6, 2020

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3.7
72%
Recommend to a Friend
75%
Approve of CEO
Chartwell Retirement Residences President and CEO W. Brent Binions (no image)
W. Brent Binions
84 Ratings
Pros
  • "Good benefit package/ lots of room for staff at the residences(in 10 reviews)

  • "Chartwell is a big professional company with good benefits and nice colleagues at the head office(in 7 reviews)

Cons
  • "Wish there was a head office headquarters in Western Canada(in 5 reviews)

  • "There is high turnover as there is poor employee morale and low compensation coupled with high work hours(in 5 reviews)

More Pros and Cons
  1. "A heartfelt gratitude to my beloved employer chartwell Home."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dietary Aide 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chartwell Retirement Residences full-time for more than 3 years

    Pros

    I love my work by serving the residence and see the smile in their face.

    Cons

    Every work have different task need to be done by working and helping each other makes our day easy and done the day with a happy heart.

  2. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Analyst in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chartwell Retirement Residences full-time for more than a year

    Pros

    People are at the center of everything. I feel appreciated and supported.

    Cons

    Nothing comes to mind at the moment.


  3. COVID-19

    "Great Company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Care in Langley, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chartwell Retirement Residences full-time for more than 5 years

    Pros

    Excellent communication from leadership, supportive Regional team. I have felt very appreciated and supported during the pandemic

    Cons

    Nothing comes to mind right now.

  4. "Ok"

    4.0
    Current Employee - Sales Consultant in Kanata, ON

    I have been working at Chartwell Retirement Residences full-time

    Pros

    Great team Residents are amazing

    Cons

    Upper management Lack of opportunity to move up

  5. "Chartwell truly cares about their employees & Residensts"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Foodservice Manager in Surrey, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chartwell Retirement Residences full-time for more than a year

    Pros

    It's been a pleasure working for Chartwell Retirement Residences for thr past 1.5 years and hope to grow within the company.

    Cons

    Cannot find anything negative to say

  6. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chartwell Retirement Residences full-time for more than a year

    Pros

    Very positive environment, friendly team, management cares, lots of learning opportunities.

    Cons

    No cons noticed during my time.

  7. "Amazing Company & Morals!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Office Manager in Mission, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chartwell Retirement Residences full-time

    Pros

    Flexible work schedule! The atmosphere is great because everyone works as a team and truly is there to “make people’s lives better”! The company invests in their employees and I’m blessed to have had Chartwell invest in me to become the manager I am today!

    Cons

    Nothing comes to mind, but it would be awesome to have a soft serve machine!

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  8. "Human Resources Business Partner"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Business Partner in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chartwell Retirement Residences full-time

    Pros

    Opportunity for growth in different departments

    Cons

    Salary did not meet obligated responsibilities

  9. "Good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lifestyle Assistant 

    I have been working at Chartwell Retirement Residences full-time

    Pros

    Good colleagues and great residenta

    Cons

    No downside to working here

  10. "Undercompensated"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Chartwell Retirement Residences full-time

    Pros

    There are no real pros to working for this company.

    Cons

    The company is stuck in the 80s where all their processes are outdated and inefficient. The training is in dire need of revamping as it is evident that there is a lack of knowledgable staff. There is high turnover as there is poor employee morale and low compensation coupled with high work hours. The benefits are not competitive compared to other industries. This company is a stepping stone. The communication is terrible from top to bottom. Management has openly stated that you are dispensable.

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    Chartwell Retirement Residences Response

    July 8, 2020Communications Coordinator

    Though these are not typical of the comments we normally receive, we do appreciate you taking the time to leave us a review. At Chartwell, we use all feedback as a way to listen, learn and make improvements wherever possible, and for that, we thank you for taking the time to share your thoughts.

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