Does Caring.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Caring.com employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Caring.com. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Caring.com?

44% of Caring.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Caring.com 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Caring.com?

Family Advisor (84) , Senior Family Advisor (5) , Manager (4) , Sales (4) , Advisor (3) , Sales Advisor (3) , Sales Representative (3) , Software Engineer (3) , Account Executive (2) , Customer Service Representative (2) , Director (2) , Outbound Appointment Setter (2) , Payroll (2)

What are the pros of working at Caring.com according to real employee reviews?

"Being able to work from home" ((in 38 reviews)); "Good benefit for all staffs" ((in 15 reviews)); "I can say people here are great!" ((in 8 reviews)); "My manager is awesome and very helpful." ((in 7 reviews)); "Competitive pay and bonus structure." ((in 6 reviews))

What are the cons of working at Caring.com according to real employee reviews?

"Training was poor" ((in 8 reviews)); "We are going through some teething problems at the moment and some of the reasons for change should have been addressed by the previous management, but was either ignored or not thought worth reviewing." ((in 8 reviews)); "Leadership has 1 vision and 1 vision only." ((in 6 reviews)); "Right now with new ownership, the entire upper management has either been fired or quit." ((in 4 reviews))

What are employees saying about Caring.com redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Caring.com redundancy and their outlook for job security at Caring.com in 2026.

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Caring.com

Caring.com Reviews

2.9

44% would recommend to a friend

(215 total reviews)

Tracey Zhen

54% approve of CEO

35% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.2

Work/Life balance

2.9

Culture and values

2.8

Senior management

2.8

Compensation and benefits

2.7

Career opportunities

Caring.com has an employee rating of 2.9 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Caring.com employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

215 reviews

2.0

Feb 12, 2026

Lost Without Direction

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The company has a very positive culture

Cons

The executive team did not have a plan for where to take the company and the CEO had very limited perspective on strategy. Focus was week to week monitization.

4.0

Jan 30, 2026

It's a "wait and see" situation

Director

Recommend

CEO approval

Business outlook

Pros

Acquisition by Silver Assist gave Caring more runway and hopefully investment. On paper, the synergy between Silver Assist and Caring is undeniable.

Cons

Silver Assist's culture and operating model is very different than Caring's. Silver Assist may not value Caring employees or create a great environment.

5.0

Nov 5, 2025

Great org

Tech lead

Recommend

CEO approval

Business outlook

Pros

Good vision Great culture Great perks. Remote work.

Cons

None in particular. Great org.

Viewing 1 - 3 of 215 Reviews

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