CXG Reviews

4.5

89% would recommend to a friend

(44 total reviews)

Christophe Caïs

92% approve of CEO

76% positive business outlook

CXG has an employee rating of 4.5 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CXG employee rating is 21% above average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

44 reviews
5.0
Jun 28, 2022

Growing stronger

Recommend
CEO approval
Business outlook

Pros

Working with iconic luxury brands Great colleagues International Good leadership team Day off on birthday Ok salary

Cons

Still working at improving the process, but it's getting better

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CXG Response
3y
Thank you for your honest feedback. We’re glad that you enjoy the benefits that we offer at CXG such as exposure to luxury brands, international atmosphere, and even having a day off on your birthday! We are focusing our efforts to simplify the CXG internal processes to ensure that we practice our “Simplicity” core value. After a few months of launching project Simplify, we have already begun to feel the positive impact of simplifying the previously complex, manual and time-consuming workflows such as our registration form, forecast template and IOF. If you have any further feedback to share, please email us at hr@CXG.com
5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Inclusive culture, high level of professionalism, innovative digital approach, exposure to premium clients.

Cons

Fast pace can be challenging at times

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CXG Response
1w
Thank you for your kind feedback. We are delighted to see our culture, professionalism, innovative mindset, and exposure to premium brands reflected in your experience. These are all important elements of what we strive to offer our teams around the world. As a rapidly growing organization, our pace can sometimes be demanding, but it also provides unique opportunities for development, learning, and impact. We are particularly excited about our growth in Canada! Thank you for contributing to CXG's success.
1.0
Jun 20, 2022
Recommend
CEO approval
Business outlook

Pros

The opportunity to work with luxury brands, as an external party providing market research solutions to them.

Cons

The lingering problems of the technology stack. Store Evaluation portal is stone aged and clunky Long hours, understaffed and low pay dressed up as "fast paced" when in reality Overall instability in the service offerings as evidenced through the mass cutting of staff throughout the pandemic

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CXG Response
3y
Firstly, we’d like to thank you for your loyalty to CXG throughout your 8+ years with us. As with all global organizations, the pandemic reshaped various company practices, and, considering the tension that was leading our industry (but not only), a difficult decision was made to relieve some employees of their duties. During an unprecedented time, we did our best to steer our company through challenging times and maintain most of our employees. Heading a Company during this time and taking decisions to protect our community was not easy, and we can understand that you were saddened to see colleagues and friends leave CXG. We must often make long-term business decisions that could have negative implications in the short term. If you bear with us during our time of growth, we believe that you will feel a positive impact. Despite it all, we are proud that CXG has undergone a complete transformation within the last two years. From rebranding to functional processes. We’re constantly working towards improving various practices, should they be internal or external. These transformations have all been made possible by our colleagues. Teams who participated during the slow down to our Business Focus Area workshops and therefore contributed to the post-pandemic CXG. We agree that our environment is demanding and dynamic, and we understand that it does not suit everyone. However, having you by our side for 8 years could be a testament to the positive side of being a part of our workforce. If you are facing issues through communicating with the team on a global scale, please contact your manager or the HR team at the earliest to find solutions. As you should know, we value feedback internally. We would highly appreciate your reaching out via email at hr@CXG.com to cover your concerns so that we can gain a further understanding.
Viewing 1 - 3 of 44 Reviews

Glassdoor has 67 CXG reviews submitted anonymously by CXG employees. Read employee reviews and ratings on Glassdoor to decide if CXG is right for you.