New branding, same problems - Transformation Manager CXG Employee Review

Firstly, we’d like to thank you for your loyalty to CXG throughout your 8+ years with us. As with all global organizations, the pandemic reshaped various company practices, and, considering the tension that was leading our industry (but not only), a difficult decision was made to relieve some employees of their duties. During an unprecedented time, we did our best to steer our company through challenging times and maintain most of our employees. Heading a Company during this time and taking decisions to protect our community was not easy, and we can understand that you were saddened to see colleagues and friends leave CXG. We must often make long-term business decisions that could have negative implications in the short term. If you bear with us during our time of growth, we believe that you will feel a positive impact. Despite it all, we are proud that CXG has undergone a complete transformation within the last two years. From rebranding to functional processes. We’re constantly working towards improving various practices, should they be internal or external. These transformations have all been made possible by our colleagues. Teams who participated during the slow down to our Business Focus Area workshops and therefore contributed to the post-pandemic CXG. We agree that our environment is demanding and dynamic, and we understand that it does not suit everyone. However, having you by our side for 8 years could be a testament to the positive side of being a part of our workforce. If you are facing issues through communicating with the team on a global scale, please contact your manager or the HR team at the earliest to find solutions. As you should know, we value feedback internally. We would highly appreciate your reaching out via email at hr@CXG.com to cover your concerns so that we can gain a further understanding.