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      CASCI

      Engaged employer

      CASCI Reviews

      3.3

      59% would recommend to a friend

      (68 total reviews)

      Brian Pieninck

      80% approve of CEO

      65% positive business outlook

      Ratings by category

      4.1

      Diversity and inclusion

      3.9

      Compensation and benefits

      3.5

      Culture and values

      3.4

      Career opportunities

      3.2

      Work/Life balance

      3.1

      Senior management

      CASCI has an employee rating of 3.3 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CASCI employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      68 reviews
      1.0
      Jun 5, 2026

      Think twice before accepting a job here

      Customer service advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Performance based bonuses, you can take your hour break at once or turn it into multiple small breaks.

      Cons

      Went from remote to hybrid (aka in office a majority of the time) with no notice, your health insurance is not free even though you are working for BCBS, overtime is mandatory. Even though you are an "advocate" most of the time you are just explaining to customers why BCBS won't cover their meds/procedure/etc. Prepare yourself to talk to someone's dying granny and not be able to help them at all. :(

      2.0
      Sep 27, 2025

      Toxic Workplace

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      PTO days, work from home,starting pay is ok but the pay raise is laughable.

      Cons

      Team leaders especially but other management as shows favoritism. If you upset one of them they become very unprofessional and go above and beyond to find any and everything thing to reprimand you over. They will constantly do this daily until you have had enough and quit. They can’t keep employees because of the team leaders toxic behavior so they seldom fire anyone, they just continue to belittle and bring you down until you have had enough and quit.

      Viewing 1 - 3 of 68 Reviews
      Related searches: CASCI jobs | CASCI salaries | CASCI benefits | CASCI interviews
      ReviewsCASCI reviews

      Glassdoor has 68 CASCI reviews submitted anonymously by CASCI employees. Read employee reviews and ratings on Glassdoor to decide if CASCI is right for you.