Does Baystate Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Baystate Health employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Baystate Health. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Baystate Health?

51% of Baystate Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Baystate Health 3.4 out of 5 for work life balance, 2.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Baystate Health?

Registered Nurse (65) , Registered Nurse, BSN (25) , Patient Care Technician (13) , PCT Patient Care Tech (8) , Patient Service Representative (8) , Manager (7) , Medical Assistant (6) , Mental Health Counselor (6) , Nurse Practitioner (6) , Resident Physician (6) , Analyst (5) , Certified Nursing Assistant CNA (5) , Patient Transporter (5) , Phlebotomist (5) , Physical Therapist (5)

What are the pros of working at Baystate Health according to real employee reviews?

"good benefits if you keep your care at Baystate" ((in 46 reviews)); "Good managent with good pay" ((in 44 reviews)); "People seem nice and pleasant" ((in 25 reviews)); "I have had the chance to get to know some great coworkers and make some friends." ((in 24 reviews)); "Great team to work with." ((in 14 reviews))

What are the cons of working at Baystate Health according to real employee reviews?

"Cruel Senior Leadership" ((in 15 reviews)); "Low salary over worked staff" ((in 12 reviews)); "Lack of strong leadership makes middle managers frustrated and impotent" ((in 10 reviews)); "Upper management is aware of this issue but nothing was done about it." ((in 9 reviews)); "Bad parking" ((in 8 reviews))

What are employees saying about Baystate Health redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Baystate Health redundancy and their outlook for job security at Baystate Health in 2026.

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Baystate Health

Baystate Health Reviews

3.1

51% would recommend to a friend

(619 total reviews)

Peter D. Banko

11% approve of CEO

41% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.6

Career opportunities

3.5

Compensation and benefits

3.4

Work/Life balance

2.9

Culture and values

2.8

Senior management

Baystate Health has an employee rating of 3.1 out of 5 stars, based on 619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baystate Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

619 reviews

3.0

Jun 7, 2026

Great pay and work available, but poor team dynamics

Case management

Recommend

CEO approval

Business outlook

Pros

Great pay, lots of people on the team, always work to do.

Cons

Not a supportive team to be on, very clicky, management becomes friends with staff making it hard to communicate effectively. The manger doesn’t do a great job at leading a team effectively causing hostile work environment. High turnover rate

2.0

May 24, 2026

Supportive environment but heavy workload and poor management

Registered nurse, bsn

Recommend

CEO approval

Business outlook

Pros

Helpful co-workers, and supportive environment

Cons

Poor management, heavy workload, low pay, burnt out already as a new grad nurse

3.0

May 14, 2026

Great learning environment but short-staffed and unsupported

Registered nurse, bsn

Recommend

CEO approval

Business outlook

Pros

Great hospital to learn at.

Cons

Short staffing and lack of support from administration.

Viewing 1 - 3 of 619 Reviews

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Jobs at Baystate Health

Patient Service Representative

Dishwasher- Sanitation Aide