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      Bankjoy

      Engaged employer

      Bankjoy Reviews

      3.1

      52% would recommend to a friend

      (43 total reviews)

      Michael Duncan

      55% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Bankjoy has an employee rating of 3.1 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bankjoy employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      43 reviews
      2.0
      May 2, 2025

      Disorganized leadership with a short-term mindset

      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Exposure to modern fintech challenges and technologies Fully remote work environment Supportive and talented team members at the mid and peer levels Honest and hardworking mid-level managers who genuinely try to support the team

      Cons

      Lack of leadership: Senior management frequently shifts direction without clear communication or long-term vision. Moving goalposts: My probation period was extended from 3 to 6 months without notice, announced via a general email. Unclear expectations: Despite positive feedback in regular check-ins, I was later told I wasn’t meeting expectations—with no prior indication or actionable feedback. No structured onboarding or training: New hires are thrown into projects with little to no guidance or context. Poor communication: There’s no consistent framework for setting or evaluating goals, especially for new employees. Short-term focus: Leadership appears to care more about shipping fast than building sustainable, maintainable products. Feedback or constructive criticism is often dismissed, and questioning decisions is discouraged.

      avatar
      Bankjoy Response
      7mo
      Thank you for sharing your feedback. We appreciate your contributions and are continuously improving how we onboard, support, and communicate with new team members. Over the past year, we’ve implemented clearer goal-setting frameworks, enhanced our onboarding program, and strengthened alignment across teams to balance innovation with long-term stability. We value constructive input and remain committed to building a transparent, supportive environment for everyone at Bankjoy.
      1.0
      Feb 9, 2026

      Snatching Failure from the Jaws of Success

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Like many reviews here, my first few months at Bankjoy were extremely positive. Compensation was good, culture felt supportive, and the mission was worthwhile. It quickly went downhill from there.

      Cons

      The COO effectively runs the company and sets unrealistic goals based on wishful thinking rather than strategy. She’s difficult to reason with and appears convinced she can micromanage her way to success. The CEO is uncautiously optimistic and spreads himself too thin. Overall, leadership tends to make sweeping decisions, announce them abruptly, offer no follow-up, and leave teams with the aftermath. Bankjoy values the production of AI-generated short-term gains over meaningful, high-quality work. Time is of the essence, even if the essence is snake oil. HR made several mistakes during an unpleasant offboarding process–everything that could go wrong went wrong. While the communication improved toward the end, this appeared to be a reaction to how poorly the process had been managed from the start.

      5.0
      Oct 28, 2025

      Very Supportive Team

      Tech support
      Recommend
      CEO approval
      Business outlook

      Pros

      I have a really team very knowledgable and supportive. It has been a good experience with my manager too. Flexible work schedule and the team is very focused on taking good client of clients. Bankjoy has a good mission to support credit unions.

      Cons

      Somedays workload is heavy. Team is small. When there is team member absent, a lot to handle.

      Viewing 1 - 3 of 43 Reviews
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      ReviewsBankjoy reviews

      Glassdoor has 46 Bankjoy reviews submitted anonymously by Bankjoy employees. Read employee reviews and ratings on Glassdoor to decide if Bankjoy is right for you.