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      Bankjoy

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      Bankjoy reviews

      Disorganized leadership with a short-term mindset - Software Engineer Bankjoy Employee Review

      2.0
      May 2, 2025
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Exposure to modern fintech challenges and technologies Fully remote work environment Supportive and talented team members at the mid and peer levels Honest and hardworking mid-level managers who genuinely try to support the team

      Cons

      Lack of leadership: Senior management frequently shifts direction without clear communication or long-term vision. Moving goalposts: My probation period was extended from 3 to 6 months without notice, announced via a general email. Unclear expectations: Despite positive feedback in regular check-ins, I was later told I wasn’t meeting expectations—with no prior indication or actionable feedback. No structured onboarding or training: New hires are thrown into projects with little to no guidance or context. Poor communication: There’s no consistent framework for setting or evaluating goals, especially for new employees. Short-term focus: Leadership appears to care more about shipping fast than building sustainable, maintainable products. Feedback or constructive criticism is often dismissed, and questioning decisions is discouraged.

      avatar
      Bankjoy Response
      7mo
      Thank you for sharing your feedback. We appreciate your contributions and are continuously improving how we onboard, support, and communicate with new team members. Over the past year, we’ve implemented clearer goal-setting frameworks, enhanced our onboarding program, and strengthened alignment across teams to balance innovation with long-term stability. We value constructive input and remain committed to building a transparent, supportive environment for everyone at Bankjoy.

      Explore other reviews about Bankjoy

      5.0
      Dec 28, 2025
      Marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Management team highly focus on the raining of the peers, that I really appreciate. They help you to join online course to improve your tech skill. I never feel over assigned tasks they manage it very professionally.

      Cons

      Initial training period should be reduced.

      1.0
      Nov 26, 2025
      Sr. vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      It would be hard to say anything was positive. There were nice people trying to make it work before you could see they just gave up. I have kept in contact with them as we’ve moved on.

      Cons

      A low moral compass that constantly points to a race to the bottom. A husband CEO and a wife COO with no regard for their employees or customers. They will drag your reputation down with them. The company has no clear direction due to a constant denial or refusal to address the product, support, culture issues that Bankjoy constantly has. Anyone with any business background is ran out of the company. They will not take coaching and cannot handle criticism. Even when both are constructive and in the companies best interest. A truly awful experience.

      4
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