Backd Reviews

3.9

72% would recommend to a friend

(69 total reviews)

Xan Myburgh

79% approve of CEO

73% positive business outlook

Backd has an employee rating of 3.9 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

69 reviews
1.0
Jun 26, 2026

Sinking ship

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

none that come to mind

Cons

The company has been in a state of uncertainty since losing both the CEO and COO over a year ago, and morale across the board has declined steadily since. Investor confidence appears to be shrinking, which has had a direct impact on funding availability and ultimately hurts the clients the company exists to serve. The company has a recurring pattern of launching new departments with significant hiring pushes, only to shut everything down within a couple years when it inevitably fails. What makes it worse is that employees are given no warning or transparency when major budget cuts and layoffs are coming, leaving people blindsided and job security feeling nonexistent. Employees are not valued whatsoever based on how people feel. Many employees are left wondering where the company is headed and whether it will remain viable long term. Leadership is a widespread concern among staff. Things have gone so downhill that it has caused tenured employees to leave the company and work for competitors; further damaging trust and morale across the organization. For many, this has become the final straw in an already struggling work environment. The sudden shift has left many employees uncertain about the direction of leadership and what this means for the company going forward especially with the negative outcomes after losing previous leadership who practically kept the company afloat. In my experience as well as others there is a general lack of transparency around the change and overall structure, which only adds to the already low morale. In people's experience they have seemed to have gone through noticeable patterns of the company placing individuals in management roles who rely on control and intimidation rather than genuine leadership. A lot of people have felt like favoritism runs deep within the organization and promotions are largely driven by relationships rather than performance or merit. Micro-aggressions are commonly experienced at every level, from senior leadership down to team leads, and it contributes to a work environment that many describe as toxic and demoralizing. A lot of people feel like they are not supported by their managers and nothing ever changes and nobody will ever step in and try to rectify anything. It’s toxic all around in every aspect of management and trickles down. A frustration shared across the organization from people have experienced is the lack of a true third party HR. As well there being no real People and Culture team, and concerns raised by employees are routinely ignored or dismissed. From what I have experienced and heard, many have learned the hard way that there is no functioning system or safe channel to address harassment, unfair treatment, or general workplace issues. A lot of people feel like this is widely considered one of the biggest red flags about working here. Work life balance is something most employees agree does not exist here. Remote work is prohibited across the board for most departments. On top of that, the company has made a habit of cutting major holidays year after year, citing industry norms as justification, yet most peers and competitors across the industry observe those same holidays without issue. It is a recurring frustration that affects everyone. The lack of career development is another common complaint. There seems to be no clear structure or path for growth, and advancement tends to be driven by favoritism rather than merit or performance. Compensation is a shared grievance as well, many employees have seen pay get cut abruptly and no longer feel competitive for the industry, from my perspective. The overall sentiment among employees is that there is no real culture here, no genuine investment in people, and no clear vision for the future of the organization. For anyone considering joining, the advice most commonly shared is to proceed with serious caution and it’s better if you don’t join. You’ll regret it pretty quickly once the dust settles.

2.0
Oct 8, 2019
Recommend
CEO approval
Business outlook

Pros

Lots of energy with a quickly growing atmosphere. Sales managers and VP of sales really makes you thing its a great place to work.

Cons

Most of what they tell you isn't really true. The training process is abysmal at best. The company quickly rushes you through training and throws you on the phone with impatient, angry customers and expects you to start closing deals after one week. Also as the entry level qualifier position, they don't give you much information on what it is your actually trying to sell. As a former employee though, I can tell you what your mostly selling. You are selling very high rate, sort perm loans that require daily payments. We are talking loans with stupid high interest rates. The only companies these would be suitable for are companies that Get Back'd wont approve. If your a business owner that does take one of these loans, then you are most likely going to lose a lot of money. Which leads me to my next topic, the pretty blatant lie about what you can make in commission. In order to make the yearly earnings of $50k (salary + commission) , which they promised me would be pretty obtainable in my interview, a qualifier would have to sell $4 million in face value of loans. To put this into perspective, brokers at large banks would be pleased with sales of this amount. This comes in tandem with the fact that, as a qualifier, you are not responsible for closing your leads. After all that and you do finally start getting customers to commit to a loan, the deal probably wont be approved or will get brokered out. Meaning less commission for the sales teams.

1.0
Dec 2, 2019

Sinking Ship!!!

Recommend
CEO approval
Business outlook

Pros

They attempt to win you over with a fun environment and take you . on outings such as Top Golf, happy hour, SPIN, COTA. Some of the managers are cool and easy to work with. After that, it all goes down from there.

Cons

This is a poorly run startup that will lie to your face to get you in the door. They promise commission is uncapped but what they don't tell you is that their product is nearly impossible to sell. You're required to sell short term loans at a high rate. The only companies dumb enough to take the loans are ones that can't even afford the loan in the first place. Those same companies are the ones getting denied due to their poor situation. If you are lucky enough to get promoted then watch your back. There is more job security at the qualifier position than in the manager position. Every new training class comes in and they look to see who can be fired. A lot of good people have been run out of the company that didn't deserve what they got! The same people that are preaching the style of culture they want are the same people ruining it. If this company was a ship, it would be sinking and the "captain" wouldn't even know it was happening.

Viewing 1 - 3 of 69 Reviews

Glassdoor has 72 Backd reviews submitted anonymously by Backd employees. Read employee reviews and ratings on Glassdoor to decide if Backd is right for you.