BGL Group Reviews

Pros

Worked there a few months and the biggest pro is their benefits package - you can tailor it to your needs and many things are included. Colleagues are mostly nice too and the working environment is fairly modern with free lunches and fruit. Pay is also not too bad but work is hard.

Cons

Their support system is flexible but very slow - if you need help on the floor or from your manager you likely need to request it well in advance. What they call 'operational support' is slow and agents there often are rude. Typical corporate workplace where they try to get the most possible out of you. Requirements are rather high and allow no flexibility while you work.

Pros

Great benefits, very people focused, lots of opportunity to develop and career opportunities. People are great

Cons

None to highlight as all very positive

Pros

Easy job Many vacancies in the customer service role Nice team Free lunch

Cons

The common saying "if your face don't fit" is true at this place. Money is decent for what it is. Commission is horrible. I understand the cap but in order to get additional commission you have to compete with other colleagues for "top ten percent". It becomes a toxic work environment as managers clearly have their favourites.

Pros

Good place to work surely

Cons

Bad network and light to do tasks

Pros

Great atmosphere, great people to work with

Cons

Flexibility and call marking, no other

Pros

Food Friends ( if you get a good team) Manager ( if you get a good one)

Cons

Call volumes Breaks Personal use gets complaints

Pros

Good company culture throughout the teams

Cons

No cons I can think of

Pros

Great people and working environment

Cons

Unrealistic company goals that made achieving a bonus very difficult

Pros

Excellent company values communicated right from the top and throughout the business

Cons

Ever changing project priorities and dominated by regulatory change

Pros

Free lunch. Annual leave flexibility.

Cons

Too many snakes, not enough ladders. Toxic middle management. Constant calls, no availability, 1000 calls a months full time. You feel like a machine.