- Promises of paying for professional education, certifications, etc.... often not kept
- Very difficult to change positions or get promoted from within
- Very little support for conflict resolution for employees. Many of the franchise presidents are allowed to be abusive & intimidate staff. Staff are routinely told to accept it. This comes from upper management & middle management often cannot protect their staff as it comes from the top.
- Corporate headquarters building & furnishings were outdated, worn & dirty.
- Upper management routinely ignored process improvements. Completely stuck in the past. No progressive or out of the box thinking.
- Lack of progressive or diversified design product. Provincial design & thinking.
- No perks at all.