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      AppFolio

      Engaged employer

      AppFolio Reviews

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      4.0

      82% would recommend to a friend

      (1,141 total reviews)
      avatar

      Shane Trigg

      82% approve of CEO

      65% positive business outlook

      Ratings by category

      4.2

      Culture and values

      4.1

      Diversity and inclusion

      4.1

      Work/Life balance

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      May 23, 2026

      Opportunity is there, but leadership inconsistency is a real challenge

      Business development representative (bdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Frequent team outings and social events that help build relationships across the team. Generally a friendly, social environment!

      Cons

      The property management team is highly competitive when it comes to promotions, and I’ve seen BDRs remain in the same seat for years or eventually leave, as internal advancement opportunities can be limited. However, for top performers, there is promising upside, and you get to work with some of the best leaders in the organization. On the investment management team, leadership quality is more uneven, and there appears to be a lack of management experience, which has created gaps in coaching, accountability, and overall team development. As a result, performance outcomes have lagged, with the majority of BDRs and AEs struggling to consistently hit target. Team turnover has also been notably high, and leadership engagement only increased after a large portion of the team had already decided to leave, which by that point felt too late to rebuild morale or trust.

      avatar
      AppFolio Response
      2d
      Thank you for sharing your feedback. It’s great to hear that you enjoyed our culture and team outings. We take your comments seriously – especially regarding the need for proactive management support, better coaching, and clearer advancement opportunities for our BDR and AE teams – and we are actively working to address these areas to ensure our reps feel supported and set up for long-term success. Thank you again for helping us improve, and we wish you the very best.
      Viewing 1 - 3 of 1,141 Reviews
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      ReviewsAppFolio reviews

      Glassdoor has 1,214 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.