ConnexOntario is a free and confidential provincial service available 24/7 that supports individuals concerned about mental health, substance use, or gambling-related issues. Accessible by phone, text, live chat, email, and web, ConnexOntario helps connect Ontarians, their loved ones, and service providers to appropriate programs and services across the province.
Our knowledgeable and experienced staff provide supportive listening, education about available services, help individuals understand their options and what to expect, and support next steps in accessing care. Services may include information and referral, system navigation, warm transfers, e-referrals, and follow-up support to help individuals overcome barriers and connect to the services they need.
Whether someone is actively seeking treatment, supporting a loved one, exploring their options, or simply looking for someone to talk to, ConnexOntario is here to provide the right support at the right time.
We are looking for IT Applications QA & Training Developer for a permanent/full-time position.
We are recruiting for a new position.
Essential duties & responsibilities:
Under the supervision of the Application Developer and System Support Team Lead, the IT Applications QA & Training Developer is a multi-faceted role that incorporates several functions for the organization. They are responsible for the user-level testing of internally developed applications. They are responsible for managing the JIRA board that tracks the development activities. They are accountable for the development, delivery, and maintenance of application training strategies, materials, and processes to meet the needs of internal and external stakeholders. This position also assists in business requirement gathering and documentation.
Specific functions:
Develop strategies and conduct Quality Assurance testing to ensure product releases are error-free.
Requirements and qualifications:
We also offer the opportunity to become part of a vision that continuously raises the bar for empathy and customer service. We truly believe that we have the opportunity to make a positive impact on our clients’ lives and our community.
ConnexOntario Health Services Information is an employment equity employer that embraces diversity and is committed to creating an inclusive workplace. Our goal is to attract, develop and retain talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act (AODA) and our organization’s policy, accommodations will be provided at any point throughout the hiring process. If you require an accommodation, please let us know in your cover letter.
We leverage AI in our recruitment process to streamline tasks like scheduling interviews and organizing applications. We ensure all tools comply with human rights and privacy legislation. While AI supports our efficiency, every final hiring decision is made by our people.
We thank you for your interest; however, only selected candidates will be contacted for an interview.
A satisfactory Police Criminal Records Check/Vulnerable Sector and references Check will be required before hiring.
Pay: $32.00-$36.00 per hour
Benefits:
Application question(s):
Education:
Experience:
Work Location: Hybrid remote in London, ON
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