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      athenahealth

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      Customer Succès Manager Interview

      Apr 16, 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at athenahealth

      Interview

      First interview was with a recruiter and was about 15 minutes. Second round interviews included a separate interview with 3 different directors 30 minutes each. Third round was a panel interview with 3 Directors, 2 of which I already interviewed with and included a presentation which was supposed to be 20 minutes. This interview was setup incorrectly and I was given the interview in the wrong time zone, and I had to have it rescheduled after waiting 15 minutes for no one to show. The third interview was 30 minutes with a VP. Between each interview I had to follow up to get my interview scheduled, I did receive a rejection email a week after my final interview, This was at least form the recruiter and not automated which I did appreciate although it followed the usual rejection script, including encouraging me to keep an eye on their Career page. Although, after the full 5-week process I think once was definitely enough. Overall, it was not a very positive experience.

      Interview questions [1]

      Question 1

      Name a time you received feedback.
      Answer question
      1