I applied through a staffing agency. I interviewed at Zara
Interview
I went to Inditex (just off Oxford Street) and asked to apply for a job. I filled in an application form, which gave me the option to apply to all their companies however i specifically ticked the boxes for Zara and Massimo Dutti. I was contacted a couple of days later for a phone interview. It lasted roughly 10 minutes and I was asked some quick questions regarding my previous job and how I would deal with certain situations on the shop floor. I was offered the job right after the interview but didn't end up accepting it as the only vacancies were part time.
Interview questions [1]
Question 1
A time when you dealt with a difficult customer?
What to you feel determines good customer service?
Group Interview. About 10minutes for 8-10 candidates. They asked about past experience and about if you are interested in fashion and what you know about the brand. They let everyone talk for about 5 minutes.
Interview questions [1]
Question 1
They asked about past experience and interest in fashion.
It was a group interview and I started off introducing the person next to me then I had to do a few multiple choice questions then it was team work activities.
I applied online. I interviewed at Zara (London, England) in May 2026
Interview
Interview process is very smooth they asked some Scenario best Questions like
The interview process for a Sales Assistant role at Zara is usually straightforward and focuses on customer service, teamwork, flexibility, and working in a fast-paced retail environment.