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      Whole Foods Market

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      Whole Foods Specialty Team Member Interview

      Aug 29, 2012
      Anonymous employee
      Seattle, WA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 1+ week. I interviewed at Whole Foods Market (Seattle, WA) in Jul 2008

      Interview

      Have your resume up to date and ready to hand in, with cover letter and all. Dress business casual. I received two interviews and a phone-call interview/hourly rate negotiation. The first interview was with the Team Leader and Assistant Team Leader. The 2nd interview had both of the previous managers, plus the Store Manager (briefly). Whole Foods wants passionate people who care about the products they're selling. They want to know you are knowledgeable or willing and interested to learn. The speed in which you work is important, and also having great customer service skills. If you've worked in a grocery store before, know that Whole Foods' expectations are higher than your average food or grocery mart. The sell the best products and they expect the best employees for the level of job you're interviewing for.

      Interview questions [1]

      Question 1

      A customer comes in exasperated. The customer explains that the item they were recommended had an ingredient in it that their son/daughter is allergic to and that they had previously explained to the Team Member who recommended said product, that the allergy was present. How do you handle this situation so that the customer is satisfied and wants to come back to Whole Foods?
      Answer question
      3

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