Once you finish your application online they send you an email for you to take an assessment. After 24 hours you get sent an email for you to schedule your interview. The interview is roughly 2 hours long and it is a group interview. When I went there were only three other people (4 people total) but our interviewer told us usually there are 10-15 people in a group interview. We went through slides and after the few slides we had three interview questions. After the the questions, the interviewer went over the dress code, what is expected of you, and the benefits. After this interview, if you are lucky you get invited to a one on one interview with a manager from a bank that is hiring. If you are hired, you have to go through a background check and once that is over you have to go through a week of training (8 am to 8 pm I believe).
Interview questions [1]
Question 1
Describe a time where you had a set goal you needed to reach. What did you do in order to prepare yourself? What did you learn about yourself in the process?
The first interview was a AI online. Second was at the branch with the manager. Very comfortable, relaxed one on one. However, instead of one week to hear final it took 3. But it sounded like the position itself was being eliminated.
Interview questions [1]
Question 1
How comfortable I would be teaching customers our new apps.
I applied online. I interviewed at Wells Fargo (Hallandale Beach, FL)
Interview
Average questions ie; how to assess risk, how have you handled certain customer service situations, when to escalate something to a manager, have you ever balanced a cash drawer.... etc
Interview questions [1]
Question 1
Describe a time or situation where you had to go above and beyond to handle an upset customer
I applied online. I interviewed at Wells Fargo (Hillsboro, OR)
Interview
Process was quite odd. Branch was very boring, seemed like they only had three employees. Interview consisted about 6 questions based around customer service, technologies and giving various examples. Said that performance was based on risk mitigation
Interview questions [1]
Question 1
Give an example of something that your colleague did that was unethical and what did you do about it