I applied online. The process took 2 weeks. I interviewed at Wayfair (Dublin, Dublin) in Sep 2018
Interview
Online video interview with 5 questions, followed by a google hangout meeting with the manager. The questions were quite basic and general, just to talk about yourself, and then about previous customer experience, how you handle stressful situations, and something you were proud of. They asked a bit about my availability and if I had any holidays booked, and explained the role to me.
Interview questions [2]
Question 1
Tell me how you have handled a stressful situation?
the interview process was very straightforward and simple. they asked star method questions about experience and took time to throughly answer any questions I may have had. Very easy process
It was fine, the person who interviewed me was lovely. Explained the role well, and very human. Took an interest in me and my skills, and didn't wait long to contact me to offer the role.
Interview questions [1]
Question 1
Name me a time when you gave great customer service
The process took 1 week. I interviewed at Wayfair (Denver, CO) in Jun 2025
Interview
Two interviews. First was a phone screen with HR. Second was a 45 minute interview with two sales manager.
Overall, very friendly and the interview was conversational.
This interview took about 1 week in total,
Interview questions [1]
Question 1
Tell us about a time you had a challenging customer and how you improved their experience to earn their more of their business.
