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      WHSmith

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      Customer Assistant Interview

      Oct 4, 2021
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at WHSmith

      Interview

      Average - about 10 questions and a questionnaire about money handling skills. Polite, friendly. Didn’t have to wait too long before hand and the whole process from application to interview was about 2-3 weeks.

      Interview questions [1]

      Question 1

      When did I deal with customers
      1 Answer

      Other Customer Assistant interview reviews for WHSmith

      Customer Assistant Interview

      Nov 16, 2021
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at WHSmith

      Interview

      Normal interview process. Lots of competency based questions. Asked what I knew about t the company and what I’d do in a health and safety situation. Also asked my biggest weakness.

      Interview questions [1]

      Question 1

      What would you do if you’re on the till abs you see a young child urinate on the store floor but there’s no one else to clear it up and no one else to take over your role on the till?
      Answer question

      Customer Assistant Interview

      Aug 28, 2021
      Anonymous employee
      Exeter, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at WHSmith (Exeter, England) in Aug 2021

      Interview

      Extremely easy going interview and the questions were very similar to the ones on here already. If you are a bit nervous like I was just read the questions on here and you should be fine.

      Interview questions [7]

      Question 1

      What are some of your strengths?
      Answer question

      Question 2

      Tell me something that you wish to develop in the future?
      Answer question

      Question 3

      What skills should a customer assistant have?
      Answer question

      Question 4

      How would you handle a mystery shopper?
      Answer question

      Question 5

      How would you handle a customer who was complaining about the waiting time in a long line?
      Answer question

      Question 6

      Can you tell about a time you worked in a team during college or work?
      Answer question

      Question 7

      Also asked about my cv, previous retail experience and hours I was willing to work.
      Answer question
      5