I applied in-person. The process took 1 week. I interviewed at Verizon (Henrietta, NY) in Sep 2011
Interview
Attended a job open house, waited in a very long line to get to a pre-qualification table, answered a few quick questions there and advanced to another area for more in depth interviews. Spoke with a couple supervisors and then HR representatives. Very customer and business focused; it was very important to be able to relay current experience and how it would fit with this company.
Interview questions [1]
Question 1
A time when I worked with an angry customer and the result.
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how
