A very long and tedious interview process that could be improved. Reducing the interviews to no more than 3 would benefit all parties involved. In addition, the discussions should be no longer than 30 - 45 minutes in length.
Interview questions [1]
Question 1
Describe a time when you had a disgruntled customer, and how did you resolve it?
I applied online. I interviewed at Verizon (Eugene, OR) in Feb 2026
Interview
Initial Interview was professional. Interviewer was candid about the roles day to day. It seemed lots of people were unaware of how much field time may have been in the job prior to applying.
a little lengthy and follow up could be better. Would rather be told no then left up in the air as to why you weren't chosen. However if you are chosen they move rather quickly
