I applied online. The process took 3 weeks. I interviewed at Verizon (Wilmington, NC) in Aug 2010
Interview
well i applied online for verzions customer service rep. i recieved a email the next day from someone in HR . I called and did the phone interview the next day. After doing the phone interview , 3 days later i went for the online assesment. It was really hard ! there was some stuff on there about fishing , not as simple as it sounds , the rest was pretty easy. out of 20 people in the class i was one of the 5 that passed. the traing starts sept 23. i orginally made the next phone interview for thurs. they called that same day and said that they wanted to do it earlier . i think it's because they thought more people were going to pass, but since they didn't they want to go ahead and fill the class up at least that is what i think. or hope i am still wating on the phone interview if i get the offer i will be stoked and not only that i will turn down any other offers i have received thus far. Verizon is such a good company to work for , i know 5 people in differant states that started with Verizon and let's just say they are well took care of !
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how