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      Verizon

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      Related searches: Verizon reviews | Verizon jobs | Verizon salaries | Verizon benefits | Verizon conversations
      Verizon interviewsVerizon Customer Service Coordinator interviewsVerizon interview


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      Customer Service Coordinator Interview

      May 24, 2010
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Verizon in May 2010

      Interview

      Applied online then after a week a recruiter called to set up an appointment for a phone interview. It was skills and experience assessment interview. After that I was informed that they will send an email for a location, time and date for 'computer based testing' which I also passed. Was informed that the interviewer was out of town during that week so I have to wait for another week for another phone interview. Just hanged up today after the phone interview with HR. Was told to expect a call or email within two weeks if I get chosen.

      Interview questions [4]

      Question 1

      Tell me a time when you cannot meet the assigned deadline? What was the result?
      Answer question

      Question 2

      Tell me a time when you are dealing with two conflicting issues? What did you do?
      Answer question

      Question 3

      Tell me a time when you have to ask the customer for a lot of questions and how did you remember all the answers?
      Answer question

      Question 4

      Tell me a time when you are facing a hurdle about a company policy and what did you do?
      Answer question

      Other Customer Service Coordinator interview reviews for Verizon

      Customer Service Coordinator Interview

      May 23, 2022
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Verizon in Jan 2021

      Interview

      The interview was of 4 rounds the first round was aptitude 2 n d round was technical 3 r d round was managerial 4 the round was H R dis cussion

      Interview questions [1]

      Question 1

      networking concepts hosting e commerce
      Answer question

      Coordinator - Customer Service Interview

      Sep 23, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Verizon in Sep 2015

      Interview

      I applied for Verizon on July , I received an email stating I would be scheduled for a phone interview with an attachment with credo and short video to review before the interview, interview asked me about job history, why I wanted to work for Verizon, fake sell on device used daily. Was told I would be scheduled for an assessment the following week. assessment took about and hour and a half . was told I passed assessment and would be called to schedule for face to face interview. was scheduled the following week .

      Interview questions [1]

      Question 1

      Sale me a product that you use on a day to day basis that could help benefit me?
      Answer question

      Customer Service Coordinator Interview

      Jun 9, 2012
      Anonymous interview candidate
      Laurel, MD
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Verizon (Laurel, MD) in May 2012

      Interview

      I applied online, it only took 3 days to receive and email to schedule a phone interview. The phone interview consisted of basic questions about my resume and online application, the interview ended with Star technique of questioning. I was told that I should hear something within 7-10 days. I got an email in 5 days stating I was not chosen.

      Interview questions [1]

      Question 1

      How would you handle a difficult customer?
      Answer question

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