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We are sorry to hear that your second Mock Class lacked an adequate level of background information, and an inconsistency in feedback. VIPKID is always looking to provide supplemental training for our interviewers – in order to avoid any negative experiences.
We are working hard to streamline this process, and would definitely like to hear back from you directly. Below is the link to a survey that can help us collect more information about your Mock Class.
• https://docs.google.com/forms/d/e/1FAIpQLSeS2GhDwhPN1GzscH_ciaeyWVNIayAd-e98UjyylhOViOlyFw/viewform
By providing us with additional feedback, we will be able to find ways to make more improvements. We appreciate your time and understanding.