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      United Airlines

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      Reservation Sales Agent Interview

      Dec 3, 2022
      Anonymous employee
      Houston, TX

      Other Reservation Sales Agent interview reviews for United Airlines

      Reservations Sales Agent Interview

      Feb 8, 2025
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 2 weeks. I interviewed at United Airlines (Houston, TX) in Oct 2022

      Interview

      Different scenarios about customer service as how you’d handle the situation in regards to previous jobs / experiences ! A lot of role playing ! Then ask if you have any questions

      Interview questions [1]

      Question 1

      Customer service told playing .
      1 Answer
      Average interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at United Airlines (Chicago, IL)

      Interview

      Didn’t initially get offer as 11 candidates applied and only 10 positions were available that all went to internal hires despite being told I was the best candidate. Received offer 2 months later.

      Interview questions [1]

      Question 1

      Asked a couple STAR (Situation, Task; Action, Result) questions
      Answer question

      Reservation Sales Agent Interview

      Jan 11, 2025
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at United Airlines (Houston, TX)

      Interview

      Friendly but a process it’s normally a 2 interviews one online and in person dress casual be yourself and show off skills everyone was pretty nice good attitudes drug test done on site which was nice to not have to travel to get it done once you’re done with that process everything else is pretty smooth and straightforward from that point

      Interview questions [2]

      Question 1

      Name a time when you had to show empathy
      Answer question

      Question 2

      Name a time when you messed up on the job
      Answer question