United Airlines Reviews

Updated May 14, 2021

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4.1
84%
Recommend to a Friend
83%
Approve of CEO
United Airlines CEO Scott Kirby (no image)
Scott Kirby
394 Ratings
Pros
  • "Flight Benefits flexible fun outside(in 528 reviews)

  • "The airline industry has excellent travel benefits(in 347 reviews)

  • Cons
  • "The salaries of flight attendants could be low as starting pay(in 83 reviews)

  • "upper management can be quite rude(in 76 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 5 years
      Featured Review

      Great Company

      Dec 10, 2020 - Flight Attendant in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, ability to advance

      Cons

      No cons to share for the position

      1 person found this review helpful
    2. 5.0
      Current Employee

      Awesome place to work

      Nov 19, 2019 - Manager Data Analytics 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work life balance Travel benefits

      Cons

      Not something I can think of right now

      Be the first to find this review helpful
    3. 4.0
      Current Employee

      Working there

      Sep 23, 2020 - Office Manager in London, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay and they take care of their own

      Cons

      Very high stress job at times

      Be the first to find this review helpful
    4. 4.0
      Former Employee

      N/A

      Mar 6, 2020 - Flight Attendant in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flight benefits were a plus

      Cons

      Being away from home base

      Be the first to find this review helpful
    5. 4.0
      Current Employee

      I overall love my job.

      Jun 21, 2019 - Flight Attendant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility is great. You and your family benefits with flying.

      Cons

      Time away from family during holidays and important dates.

      Be the first to find this review helpful
    6. 4.0
      Former Employee

      Pipeline foreman

      Apr 14, 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work all the time

      Cons

      Balance of work and life could be better

      Continue reading
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    7. 5.0
      Current Employee

      Great

      Dec 10, 2018 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great, flexible, interesting projects, gym, free tickets

      Cons

      Weak vision, pression, communication, progression

      Be the first to find this review helpful
    8. 3.0
      Former Employee

      Csr

      Nov 23, 2018 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefit and nice co worker to work with.

      Cons

      Sometimes I need to work overnight.

      Continue reading
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    9. 4.0
      Current Employee

      Good Compayny

      Oct 27, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great co-workers, great benefits, and challenging work!

      Cons

      Being away from home and not being able to spend time on some holidays.

      Be the first to find this review helpful
    10. 1.0
      Current Employee, less than 1 year

      Toronto Station-Outsourced by Airport Terminal Services (ATS)

      Nov 27, 2014 - PAX Service Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours, 40 hours a week

      Cons

      Not being employed under United Airlines' payroll really is so depressing and doesn't motivate employees to do their jobs with enthusiasm. Most agents don't care whether work is done the right/proper way due to lack of incentives, proper training on each station, and lack of management assistance and awareness in dealing with so many issues. Favoritism is the name of the game. After working 9 months under ATS, even working full time we don't have benefits, promised raise after 6 months was not honored, agents work hard for nothing but the minimum wage. We all feel being taken advantaged of the whole situation.

      Continue reading
      2 people found this review helpful
    Viewing 1 - 10 of 3,901 Reviews

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