I applied online. The process took 1 week. I interviewed at United Airlines (Newark, NJ) in May 2015
Interview
The Digital interview is pretty straightforward with 6 questions. However, contrary to what may be stated in the introductory presentation videos, there will be NO RETRIES allowed during your actual recording of your answers. So make sure you put on your best smile, you sound poised and jovial (not rehearsed) and maintain good eye-contact with the camera lens (not the screen). Good luck!
Interview questions [1]
Question 1
How do your background and experience make you a good candidate for this job?
Explain one difficult task that you had to handle and how did you do it?
How do customers and coworkers perceive you?
What misconception do customers and coworkers have about you?
Anything else you would like to tell us?
the face to face live video interview with a HR personnel. I collected all possible questions from reddit to glassdoor and formulate my answers and thought they're going to ask the same questions but they didn't. The HR kind of tell that I have a ready made answers so she stirred the interview differently so my answer will be organic. Thankfully I passed this 30 minute interview. The interviewer did not look interested because she is multi-tasking but best believe she is listening to your answers.
Interview questions [1]
Question 1
Can you tell me about a co-worker you had to work with but didn't get along with?
I’m heading to the F2F interview in TX. Every step so far has not been difficult for me. I also have no prior knowledge in being a FA. The hardest part so far is probably just the nerves and anxiety. Just prep well, do some research, have some basic questions and answer prepared so that even if they ask a different question you can possibly use one of the scenarios of another question and tailor it to the new one.
Interview questions [1]
Question 1
Tell me about a time you made a commitment to someone that turned out to be harder than you thought?
I conducted my online assessment with questions about company policy, seating charts and customer requests with what is allowed and what isn't. I took my time with every question and reviewed it twice before submitted and now I'am invited to the virtual interview.
Interview questions [1]
Question 1
They gave you scenarios of situations and then gave you charts of company policy for food service and you had to answer helping the customer but following company policy.