Was contacted by phone and asked to come in for an interview. Had to complete a paper application and released for background check prior to interview and bring with. Went into a room with 10 other applicants where we were given 2 assessment tests on number association. Then called for a very brief one on one interview before being asked to take 2 more assessments for spelling and typing. Go for 2nd one on one interview and asked if I would be willing to stick around and listen in on some calls in their call center. At this point we had been quelled down from 10 to 2 people. 3rd interview after call center totaling almost 3 1/2 hours there.

I appreciate that this company prides itself on professionalism, but several red flags during the interview process suggested a culture that felt overly rigid and militant. I was contacted the day after submitting my online application, which initially seemed efficient and promising. However, before even meeting anyone, I was required to complete 4 assessments that took ~1.5 hours. When I arrived onsite, I was required to fill out a paper application as well as take 2 additional tests with a proctor before finally meeting with the recruiter. The interview itself was fairly standard, and I felt it went well and I genuinely believed I would be a strong fit. Despite investing roughly three hours of time between assessments and the onsite visit, I received a generic rejection email stating that due to high application volume, they could not provide individual feedback. For a company that emphasizes professionalism, this felt dismissive and unprofessional. I was also told there would be 3-4 additional rounds of interviews if I advanced. Overall, the process came across as unnecessarily impersonal and it felt like a visual screening to see if you would fit the mold leaving me with concerns about the company’s culture. The position is still posted on their career site as of today.