Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      UKG

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: UKG reviews | UKG jobs | UKG salaries | UKG benefits | UKG conversations
      UKG interviewsUKG Technical Support Representative interviewsUKG interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Technical Support Representative Interview

      Apr 25, 2019
      Anonymous employee
      Accepted offer
      Positive experience

      Application

      I interviewed at UKG

      Interview

      The initial contact with a recruiter was very positive, he set very clear expectations of what the process would look like and was very transparent on how we were and were not on the same page. After this I was invited in for in person interviews, four thirty minute back to back interviews. They positioned it as each person asking a different set of questions, however they were all very similar. All of the interviewers were very candid, friendly and easy to chat with. While clearly interviews, it was easy to make the conversations flow. It was clear to see that each of the employees loved their job and had true belief in the company, making it an easy decision.

      Interview questions [2]

      Question 1

      Tell me about a time that you took an escalated customer and were able to deescalate, and how?
      Answer question

      Question 2

      Tell me about a time that you had to resolve a very unexpected issue. Walk me through your in depth troubleshooting process step by step.
      Answer question

      Other Technical Support Representative interview reviews for UKG

      Technical Support Representative Interview

      Feb 11, 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through university. The process took 1 day. I interviewed at UKG

      Interview

      Managers will ask you behavioral questions like how would you react in certain situations and how do you organize your time. Other typical things like strengths and weaknesses, things you have learned that are going to be useful in the job, etc.

      Interview questions [1]

      Question 1

      How do you organize your time
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      SAP
      3.9★Compensation and benefits
      avatar
      Capgemini
      3.7★Compensation and benefits
      avatar
      Salesforce
      4.4★Compensation and benefits
      avatar
      Cisco
      4.0★Compensation and benefits