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      Twilio

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      Staff Product Manager Interview

      Aug 12, 2021
      Anonymous interview candidate
      Bengaluru

      Other Staff Product Manager interview reviews for Twilio

      Staff Product Manager Interview

      Aug 27, 2024
      Anonymous interview candidate
      Chicago, IL
      No offer
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Twilio (Bengaluru) in Jul 2021

      Interview

      Not a good experience. Too many unnecessary interviews. I gave 6 interviews + 1 call with HR, so many back and forth for scheduling the interviews. It was a learning experience for me. Good way to practice for interviews First Round- Hiring Manager, once you clear that then you have mandatory 5 rounds My second round was Bar raiser with someone outside of the team . Ideally, bar raiser should happen once you have met with all the other colleagues. Third Round with Engg lead Fourth Round with senior member from the design team Fifth- Senior member from the PM group Sixth - Senior Leader everyone had set of questions which they read it to you and then write down your responses. They will evaluate you on Twilio Magic Values and questions were mostly behavioral. I had good conversations with all the team members however, I feel sad for the HR team who do so much of work in setting up and finding candidates ultimately, for nothing. After all this hassle, I received system-generated email without any reason or feedback mentioned. This behavior does not resonate to "Wear Customer Shoes" magic value. 45 minutes of 8 interviews = 6hours of productive time wasted not only of the interviewee but also of senior team members. + an hour on the back and forth for scheduling interviews. Twilio needs to update its interview process as this format might work in an Onsite environment. But it becomes too hectic and useless in a virtual environment. If you think the candidate is not good then why to waste everyone's time. Advice - Follow STAR methods, keep it short and concise I would suggest even to use S T A R in your answers it would be helpful for the interviewers to write your answers and Come up with as many different stories and don't repeat.

      Interview questions [1]

      Question 1

      Follow STAR methods, keep it short and concise Tell me about time - 1st round 1) faced the challenge 2) Conflict 3) you proposed a breaking change 2nd round 1) How do you collaborate with engg. teams? 2) Failures and how you managed 3) Risks taken 4) End to End life cycle of a product you worked upon 3rd round 1) Time you have to adjust your day with your colleagues style 2) Influenced team mates 3) Design challenges you faced 4th round 1) Open source technology you worked upon? 2) Basic Technical questions on some of the technologies you worked 3) Time you solved customer problem 4) Colleague struggling you pitching in 5) Creative ideas 5th round 1) Ways of working 2) Challenges, influence, etc.
      Answer question
      11
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Twilio (Chicago, IL) in Apr 2024

      Interview

      The process moved very quickly, and I got the feedback same or next day. As for the stages - (1) Manager Screen, then (2) Hiring Manager. If you pass hiring manager, you get to the (3) final stage which consists of 4 back-to-back interviews with team members - Design, Product, Program, and Engineering.

      Interview questions [1]

      Question 1

      How do you collaborate with designers? Tell me about a time you experimented Your most innovative project, how you led it, how did you work with engineers. They want to hear how you communicate in writing since this is a big thing. Asked me about a project which was highly related to the role - just walk through what I did, what was the result, would I have done anything differently, why or why not? Program manager wanted to hear how I run projects. Should have been prepared with a LOT more detail - he wanted to dive into how I wrote the PRD in detail.
      Answer question

      Staff Product Manager Interview

      Jan 15, 2024
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Twilio

      Interview

      Emailed saying they closed the position for 2 months and then reopened it. Really made me skeptical of the org. structure if they weren't sure whether or not they needed the role in the first place.

      Interview questions [1]

      Question 1

      Are you interested in this position?
      Answer question
      1

      Staff Product Manager Interview

      Mar 4, 2022
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Twilio

      Interview

      Five interviewers from various functions across the company. There was disagreement among my interviewers about what the role for which I was interviewing "should be," making a transition from one interview session to another fairly difficult. One interviewer even felt that many of the responsibilities for which I was interviewing should be under their purview. Offer was lost to an internal candidate, which I heard also occurred to a former colleague for another area of R&D this winter. Company seems to be in a high state of transition.

      Interview questions [2]

      Question 1

      Lots of focus on the Twilio Magic Values.
      Answer question

      Question 2

      Two interviewers mentioned difficulty "getting anything done" due to the lack of processes across teams, especially between original Twilio and the recent acquisitions. So there was some discussion on being able to get things done without authority over others. They emphasized, repeatedly, the lack of processes and that the company doesn't really seem invested in changing this.
      Answer question
      1