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      Auto Claims Professional Interview

      Dec 8, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Travelers in Nov 2021

      Interview

      The hiring process is very lengthy, but the managers that I interviewed with were very nice and made me feel comfortable. You first interview is with talent acquisition, then a team manager and then a director. Be prepared to answer STAR-based questions. I was given many opportunities to ask any questions and they gave me several ways to communicate if I came up with anymore questions later.

      Interview questions [1]

      Question 1

      Tell me about a time you had to deal with an angry customer. How did you handle the issue and what was the outcome?
      Answer question