Travelers Reviews | Glassdoor.ca
Travelers Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Travelers Reviews

    Updated Dec 14, 2019

    Clear All
    Full-time, Part-time
    English
    • Administrative
    • Arts & Design
    • Business
    • Consulting
    • Customer Services & Support
    • Education
    • Engineering
    • Finance & Accounting
    • Healthcare
    • Human Resources
    • Information Technology
    • Legal
    • Marketing
    • Media & Communications
    • Military & Protective Services
    • Operations
    • Other
    • Product & Project Management
    • Research & Science
    • Retail & Food Services
    • Sales
    • Skilled Labor & Manufacturing
    • Transportation
    • Worldwide
    • Canada - All Cities
    • - Alberta
    • - Calgary, AB Area
    • - British Columbia
    • - Vancouver, BC Area
    • - Ontario
    • - Ottawa, ON Area
    • - Toronto, ON Area
    • - Prince Edward Island
    • - Toronto, PE
    • - Quebec
    • - Montreal, QC Area
    • United States - All Cities
    • - Connecticut
    • - Hartford, CT, US Area
    • - Bridgeport, CT, US Area
    • - Alabama
    • - Birmingham, AL, US Area
    • - Arizona
    • - Phoenix, AZ, US Area
    • - Arkansas
    • - Fort Smith, AR, US Area
    • - Little Rock, AR, US Area
    • - California
    • - Los Angeles, CA, US Area
    • - Riverside, CA, US Area
    • - Sacramento, CA, US Area
    • - San Diego, CA, US Area
    • - San Francisco, CA, US Area
    • - Colorado
    • - Colorado Springs, CO, US Area
    • - Denver, CO, US Area
    • - District of Columbia
    • - Washington, DC , US Area
    • - Florida
    • - Jacksonville, FL, US Area
    • - Orlando, FL, US Area
    • - Tampa, FL, US Area
    • - Georgia
    • - Atlanta, GA, US Area
    • - Johns Creek, GA
    • - Illinois
    • - Chicago, IL, US Area
    • - Indiana
    • - Indianapolis, IN, US Area
    • - Kansas
    • - Kansas City, MO, US Area
    • - Canada, KS
    • - Kentucky
    • - Louisville, KY, US Area
    • - Richmond, KY, US Area
    • - Louisiana
    • - New Orleans, LA, US Area
    • - Maine
    • - Portland, ME, US Area
    • - Maryland
    • - Baltimore, MD, US Area
    • - Timonium Heights, MD
    • - Massachusetts
    • - Boston, MA, US Area
    • - Providence, RI, US Area
    • - Springfield, MA, US Area
    • - Michigan
    • - Detroit, MI, US Area
    • - Grand Rapids, MI, US Area
    • - Minnesota
    • - Minneapolis-St. Paul, MN, US Area
    • - Mississippi
    • - Jackson, MS, US Area
    • - Missouri
    • - Springfield, MO, US Area
    • - St. Louis, MO, US Area
    • - Doniphan, MO
    • - Nebraska
    • - Omaha, NE, US Area
    • - New Jersey
    • - New York City, NY, US Area
    • - Philadelphia, PA, US Area
    • - Central Park, NJ
    • - New York State
    • - Albany, NY, US Area
    • - Buffalo, NY, US Area
    • - Elmira, NY, US Area
    • - Glens Falls, NY, US Area
    • - New York City, NY, US Area
    • - Syracuse, NY, US Area
    • - Northeast, NY
    • - North Carolina
    • - Charlotte, NC, US Area
    • - Raleigh-Durham, NC, US Area
    • - Wilmington, NC, US Area
    • - Ohio
    • - Cincinnati, OH, US Area
    • - Cleveland, OH, US Area
    • - Columbus, OH, US Area
    • - Oklahoma
    • - Muskogee, OK, US Area
    • - Oregon
    • - Portland, OR, US Area
    • - Pennsylvania
    • - East Stroudsburg, PA, US Area
    • - Harrisburg, PA, US Area
    • - Philadelphia, PA, US Area
    • - Pittsburgh, PA, US Area
    • - Reading, PA, US Area
    • - South Carolina
    • - Columbia, SC, US Area
    • - Greenville, SC, US Area
    • - Spartanburg, SC, US Area
    • - Tennessee
    • - Knoxville, TN, US Area
    • - Memphis, TN, US Area
    • - Nashville, TN, US Area
    • - Sevierville, TN, US Area
    • - West Knoxville, TN
    • - Texas
    • - Austin, TX, US Area
    • - Beaumont, TX, US Area
    • - Dallas-Fort Worth, TX, US Area
    • - Houston, TX, US Area
    • - San Antonio, TX, US Area
    • - Richards, TX
    • - Utah
    • - Salt Lake City, UT, US Area
    • - Virginia
    • - Norfolk, VA, US Area
    • - Richmond, VA, US Area
    • - Washington, DC , US Area
    • - Henrico, VA
    • - Washington State
    • - Seattle, WA, US Area
    • - Spokane, WA, US Area
    • - Wisconsin
    • - Milwaukee, WI, US Area
    • Bangladesh - All Cities
    • - Dhaka
    • - Dhaka, Bangladesh Area
    • Brazil - All Cities
    • - Rio Grande do Sul
    • - Porto Alegre, Brazil Area
    • - São Paulo
    • - Sao Paulo, Brazil Area
    • Germany - All Cities
    • - Berlin
    • - Berlin, Germany Area
    • Ghana - All Cities
    • - Northern
    • - Bolgatanga, Ghana Area
    • Hungary - All Cities
    • - Budapest
    • - Budapest, Hungary Area
    • India - All Cities
    • - Delhi
    • - New Delhi, India Area
    • - Karnataka
    • - Bangalore, India Area
    • - Tamil Nadu
    • - Chennai, India Area
    • - West Bengal
    • - Calcutta, India Area
    • Indonesia - All Cities
    • - West Java
    • - Jakarta, Indonesia Area
    • Ireland - All Cities
    • - Dublin
    • - Dublin, Ireland Area
    • Saudi Arabia - All Cities
    • - Jizan Province
    • - Şabyā
    • South Korea - All Cities
    • - Soul
    • - Seoul, South Korea Area
    • Ukraine - All Cities
    • - Kiev
    • - Kiev, Ukraine Area
    • United Arab Emirates - All Cities
    • - Dubai
    • - Dubai, United Arab Emirates Area
    • United Kingdom - All Cities
    • - England
    • - London, UK Area
    • English
    • French
    • German
    • Dutch
    • Portuguese
    • Spanish
    • Italian
    To filter reviews, or .

    3.8
    74%
    Recommend to a Friend
    85%
    Approve of CEO
    Travelers Chief Executive Officer Alan D. Schnitzer
    Alan D. Schnitzer
    697 Ratings
    Pros

    • "You'd expect to get great benefits from a company with 30k employees and you'd right" (in 191 reviews)

    • "Work life balance better than industry" (in 184 reviews)

    Cons
    More Pros and Cons

    1. "nice manager to work for, team is positive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Claims Adjuster in Montreal, QC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Travelers full-time for more than a year

      Pros

      nice manager to work for, team is positive

      Cons

      salary is competitive but not outstanding , vacations are not generous

      Advice to Management

      none, they are doing a good job

      Travelers2019-07-17
    2. Helpful (3)

      "Compensation"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Commercial Underwriter in Toronto, ON
      Neutral Outlook
      No opinion of CEO

      I worked at Travelers full-time for more than 10 years

      Pros

      Highly technical and risk aversive underwriting company. Good learning.

      Cons

      You never grow within in terms of salary or position. Don't trust them when they tell you their are growth opportunities.

      Travelers2019-11-14
      3. Join the Travelers team
      See Our Latest Jobs

    3. "Claim professional"

      StarStarStarStarStar
      Current Employee - Claim Professional 

      I have been working at Travelers full-time

      Pros

      Office location is downtown, good staff

      Cons

      Low pay, not much room for growth

      Travelers2019-11-19
    4. Helpful (1)

      "Customer service"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
       
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Travelers

      Pros

      Off the highway Lot of parking space

      Cons

      Low pay High pressure work environment

      Travelers2019-11-20
    5. Helpful (3)

      "Claims Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Claims Representative in Ottawa, ON
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Travelers full-time for less than a year

      Pros

      Good pay, good paid time off , people

      Cons

      Overtime unpaid between 37.5 to 44 hours per week. Very stressful work loads Poor customer service due to amount of work Reactive management, takes decisions and listens to employees after issues takes place only.

      Advice to Management

      Listen to employees and act to be able to retain them. Work-life balance is important for mental health.

      Travelers2019-10-10
    6. Helpful (5)

      "Under staffed! Stressful work environment!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Legal Assistant in Oakville, ON
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Travelers full-time for more than 5 years

      Pros

      Okay pay & benefits

      Cons

      Management puts so much pressure on you to manage a crazy work load. Too much work! To little time. No work life balance. Human Resources doesn’t help overcome issues with your manager or lawyers take their sides. The stress will ruin your health.

      Advice to Management

      Back up your employee’s instead of just only having each others backs! Hire more people! Understaffed.

      Travelers2019-10-31
    7. Helpful (4)

      "Avoid the billing department in Oakville at all costs"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Billing Representative in Oakville, ON
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Travelers full-time for more than 3 years

      Pros

      The company as a whole is not bad. Good colleagues, good vacation, benefits, casual dress, coffee machines, celebrations etc.

      Cons

      The Oakville billing department is very poorly managed. Poor communication with management. Way too much work, not enough staff. Unrealistic expectations. High employee turnover. Bad pay. No room for growth in this department. Management does not care about your personal growth within the company. Management has favorites. You will not be treated as an equal, you will feel patronized. You will feel foolish for... bringing up an idea. The culture is very awkward between employees and management, everyone is afraid to speak up. A very cold atmosphere, constant negative energy from management. Had to leave due to stress and burnout. A job in this department is not worth your mental health. AVOID!

      Show More

      Advice to Management

      You won't listen to advice, that's the problem. I've tried. Don't respond to this claiming you will take it into consideration either, as you and I both know, you won't.

      Travelers2019-09-30
    8. Helpful (3)

      "Not what they seem!!!!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Approves of CEO

      I have been working at Travelers full-time for more than 10 years

      Pros

      Very little these days....work from home, benefits are good.

      Cons

      They tell you how great it is but it’s all talk...Bullying does happen by upper management in a certain large group....micro management, managers can’t make decisions on their own. Some management won’t let staff work from home even though they can.

      Advice to Management

      Quit talking and open your eyes... even some of the reporting structures don’t make sense.

      Travelers2019-09-24
    9. Helpful (1)

      "Travelers"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Account Executive in Oakville, ON
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Travelers full-time for more than 3 years

      Pros

      Flexible with work from home and hours.

      Cons

      A lot of change over the past couple of years and still happening. A lot of staff turn over.

      Travelers2019-08-18
    10. Helpful (1)

      "Finally some good IT leadership!!!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Technology in Toronto, ON
      Positive Outlook
      Approves of CEO

      I have been working at Travelers full-time

      Pros

      - good pay and benefits/pension - seem to have good momentum for positive change - new IT leadership additions are paving the way for badly needed direction - company seems committed to change - flexible work arrangements

      Cons

      - decision making is very slow and is by committee - business direction on projects constantly change - hopefully new leadership will drive change

      Advice to Management

      - stay committed to change - continue to seek improvement and drive a positive culture - decision making needs to be faster - continue with flexible work arrangements (e.g. ability to work from home when needed).

      Travelers2019-08-01
    Found 2488 reviews
    </>Embed