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Travelers

Engaged Employer

Travelers

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Travelers Reviews

3.9

88% would recommend to a friend

(3234 total reviews)

Chief Executive Officer Alan D. Schnitzer

Alan D. Schnitzer

92% approve of CEO

Ratings by category

4.3

Diversity and Inclusion

3.9

Compensation and Benefits

3.8

Culture and Values

3.8

Career Opportunities

3.8

Work/Life Balance

3.6

Senior Management

Ratings distribution

5 stars

23%

4 stars

23%

3 stars

18%

2 stars

7%

1 star

29%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great benefits; company hires with the intent to promote from within; company is all about individual personal development; company seems to pay better than competitors.(in 667 reviews)
  • "Got to meet some really great people and many employees seem to genuinely like working there.(in 354 reviews)
  • "Generally the expectations are reasonable and good pay(in 332 reviews)
  • "+ great environment and culture(in 226 reviews)
  • "Flexibility and good work life balance(in 224 reviews)
Cons
  • "Micro management through multiple silly reports that consume so much of your daily time(in 212 reviews)
  • "Unit managers have less claim knowledge than you and cant be relied on to give correct information(in 127 reviews)
  • "No bonuses for those who are young and single.(in 76 reviews)
  • "Upper management is incompetent and makes spur of the moment decisions without looking at the long term consequences.(in 64 reviews)
  • "Pay for performance means heavy work load and strong competition for advancement opportunities.(in 42 reviews)

Ratings by Demographics

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Found 3,234 of over 6K reviews

Updated Dec 5, 2023

    1. 5.0
      Oct 16, 2023
      Cat Adjuster
      Current Employee, less than 1 year
      Calgary, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, fair salary, good benefits, reasonable work load

      Cons

      some disorganization with the onboarding process, could be more streamlined

      1
      1. 3.0
        Nov 7, 2023
        Law Clerk
        Current Employee, more than 5 years
        Toronto, ON
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Good benefits. RRSP plan. Hybrid

        Cons

        Overworked a lot. You ask for help but everyone is busy too.

      2. Join the Travelers team
        See Our Latest Jobs
        1. 4.0
          Oct 18, 2023
          Product Owner
          Current Employee, less than 1 year
          Toronto, ON
          Recommend
          CEO Approval
          Business Outlook

          Pros

          A company with good culture.

          Cons

          No cons that I know of.

          1. 3.0
            Oct 15, 2023
            Claims Adjuster
            Current Employee
            Oakville, ON
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Good company, management team, atmosphere

            Cons

            No annual raises or a salary increases

            1. 5.0
              Oct 4, 2023
              IT Analyst
              Former Employee
              Calgary, AB
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Nice working Environment - love it

              Cons

              Low Salary- Not Happy at all

              1. 3.0
                Sept 1, 2023
                Senior Analyst
                Former Employee, more than 8 years
                Toronto, ON
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Evolving tech stack, engaging work, good people

                Cons

                My position was discarded when they moved parts of their operation to the US

                1
                1. 3.0
                  Aug 29, 2023
                  Legal Assistant
                  Current Employee, more than 1 year
                  Toronto, ON
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Good benefits and a supportive team

                  Cons

                  Understaffed and not much flexibility for work from home

                  1
                  1. 4.0
                    Aug 14, 2023
                    Claim Professional
                    Current Employee, more than 10 years
                    Oakville, ON
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great work environment. Lots of opportunity. Compensation fair.

                    Cons

                    More consideration should be given to long term food employees to work from home more than 2 days pre week

                    1
                    1. 1.0
                      Aug 30, 2023
                      Administrative
                      Former Employee, more than 3 years
                      Vancouver, BC
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Convenient location, clean offices, on-site building security is excellent

                      Cons

                      The management is dishonest, culture is toxic, static wages, no oversight, no accountability, HR frequently won't engage

                      2
                      1. 5.0
                        Mar 29, 2023
                        Customer Care Specialist
                        Current Employee, more than 1 year
                        Oakville, ON
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        The managers are extremely supportive and it's a great team environment. Lots of room to grow and very focused on career development. Perfect place to start a new career in the insurance industry. Great PTO program and benefits. Hybrid work environment allowing staff to work from home.

                        Cons

                        Plenty of workflow changes every week. High staff turn around because most people leave due to stress or move to different departments. Not enough pay for the amount if work expected

                        1
                      Viewing 1 - 10 of 3,234 Reviews
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                      Travelers Reviews FAQs

                      Travelers has an overall rating of 3.9 out of 5, based on over 5,889 reviews left anonymously by employees. 88% of employees would recommend working at Travelers to a friend and 69% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Travelers employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Travelers. This rating has improved by 2% over the last 12 months.

                      88% of Travelers employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Travelers 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

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                      Technical Solutions Engineer

                      1. What to do if you cannot provide your manager or other leaders as references from your previous workplace? 2. How to answer interview Qs about my previous workplace or manager? For the context! I worked for a workplace for 8-9 months. But, there were ethical issues from the side of leaders including my manager, and senior employees that made me quit my job. Also, many leaders & senior coworkers were either fired or quit their jobs a few months after I did. Thanks in advance!

                      0 Comments

                      Accounting Associate

                      Has anyone ever been called back for a job they were first rejected from only to be rejected again? Does this happen often?

                      1
                      3 Comments

                      VP of Sales/director of Business Development

                      During the first screening interview I have been asked at times about my job search status and if I am talking to others. While this is probably a question they have no right to ask, I wonder if there is a right or wrong answer. If I say I am interviewing with 2-3 companies, they may feel it is not worth the extra effort to continue the discussion. If I say I am not actively interviewing, it may be a negative sign. Any idea about where they are coming from? (WFH & free agent for a while)

                      1
                      2 Comments

                      Glassdoor has 5,889 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.