I applied online. The process took 2 weeks. I interviewed at Travelers in Jul 2017
Interview
The process moved fast I applied online and the next day I got an email from a recruiter for a phone interview. She was very nice and easy to talk to. The phone interview lasted about 40 min at the end we set up an in person interview for next week. There were 2 others interviewing with me. We first took a test that was about 6 sections (typing, basic math, spelling, accident diagram, etc) and 3 hours long. After the test you break for lunch. After lunch you interview with the managers basic questions "explain a time you...". The manager interview went great very friendly and easy to talk to. You also meet a claims rep. The one I sat with didn't seem like she knew how to explain the job or programs she used. I asked her a lot of questions and she would just say "Um..." and would show me her email, she wasn't very helpful. There is also another interview with someone from HR. I was very uncomfortable with the women who interviewed me from HR. She wasn't the friendliest and was a little cold. As she walked me out she said they were still interviewing for the position, when she told me that I figured I didn't get it. A month later and still no word. I would say AT LEAST send an email saying they are not moving forward with you.
Interview questions [2]
Question 1
Explain a time you had a difficult customer, how did you handle it?
I applied through university. The process took 4 weeks. I interviewed at Travelers
Interview
The process is a bit tedious. I did three interviews. The first interview is a phone interview, second and third are zoom interviews with some higher ups, The phone interview was fairly short. The zoom interviews were about 20 minutes, not too long. They ask you a lot of situational questions, so be prepared for that. The third interview is a bit of a replica of the second interview, except with different people. The second interview will contain very similar questions to the first interview's questions.
Interview questions [1]
Question 1
Tell us about a time you had to give a customer bad news. Tell us about a time when you received feedback you weren't expecting. How do you manage your time?
I applied online. The process took 3 weeks. I interviewed at Travelers (Charlotte, NC) in May 2022
Interview
Applied for the position on Indeed. Approximately 2 days later, I was asked to take an on-line assessment. Upon completion of the assessment, I received a message stating: "The on-line assessment is completed and someone may be in contact with you". Approximately 1 week later an Human Resources Representative contacted me and we scheduled a short telephone interview. It was a basic information gathering interview. A couple of afterwards, a Zoom interview was scheduled for a more in-depth interview with the management at the department I applied for. Again, it was a basic and approximately and hour long. Right after that interview, I had a little question and answer with a "peer". It was good and I got some great information. After that meeting, I was transferred to another manager and had another 45 minute to 1 hour Zoom meeting. Again, it was great and everyone at Travelers was awesome. About 3 days later; A HR Rep contacted me and I was offered the position.
I applied online. The process took 3 weeks. I interviewed at Travelers (Alpharetta, GA) in May 2022
Interview
The Interview process was really quick. My phone screening was on a Monday, I had an interview with two managers on a Wednesday, and then the sectional manager on a Friday. Then was offered the job the next Monday.