The process took 2 months. I interviewed at The Zappos Family (Las Vegas, NV) in Jan 2011
Interview
After some phone interviews, they fly me in for a whole day of interview with potential co-worker. You will do the tour of the building which is quite unique and do a CSR test since you will be require to start get that training. After the day is pretty much 1-1 interviews with a lot of different workers and they will decide if they like you or not. It`s more of a fit test
I applied online. The process took 4 weeks. I interviewed at The Zappos Family
Interview
There was a virtual interview that asked questions about my experience and why I would be a great fit. I also had to complete a challenge that tested my skills.
I applied online. I interviewed at The Zappos Family
Interview
I submitted the online video interview and was notified about a month later that I got an in-person interview in Las Vegas. They flew me and a bunch of other intern candidates out for 2 days of touring and interviewing. We met with our prospective teams and really got to know the company and the culture. I had a role interview and a culture interview. Everyone was really nice.
I applied online. The process took 4 months. I interviewed at The Zappos Family (Las Vegas, NV) in Mar 2014
Interview
The interview process mirrors Zappos itself - disorganized and chaotic with a lot of promise. There wasn't much coordination of the process/interview day and many of the interviews covered the same ground. Interview sessions that got into actual work were much more productive. The whole process is very long - ostensibly b/c they are "really getting to know you" but really just big gaps of no communication and a process clearly hindered by bureaucracy. However, many people who I met during the interview process transcended all that and confirmed Zappos was a place I wanted to work.
Interview questions [1]
Question 1
The most difficult questions were ones where the interviewer had a very specific answer in mind rather than seeking to understand the candidate's overall approach and thinking.
