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      TTEC

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      Customer Service Representative II Interview

      Mar 19, 2021
      Anonymous employee
      Glendale, AZ

      Other Customer Service Representative II interview reviews for TTEC

      Customer Service Representative (CSR) II Interview

      Mar 10, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at TTEC

      Interview

      The interview is a Zoom meeting with about 30 other people. A few videos are played that don't really tell you anything about the job or company. We were split into groups of five ish people and a person asked questions from a script and we took turns answering. The interviewers couldn't really answer questions about the job or even what we would be doing. It was a strange experience but not stressful or anything.

      Interview questions [1]

      Question 1

      I was asked whether I had experience working as a CSR, experience working remotely, then a cliche interview question-when did you overcome a challenge and how did you do it.
      Answer question
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at TTEC (Glendale, AZ) in Feb 2021

      Interview

      The interview was extensive, the background check was exhausting and very,very thorough. But guess what? This company is amazing! The hiring process is indicative of how much this company values protecting their clients, customers and agents. I am very pressed. The training has been delivered in a pattern and cadence that has helped me learn more than when I worked for the government and it was delivered in a passionate, informative way. I enjoying this new journey

      Interview questions [1]

      Question 1

      What are your customer service strengths and how can they applied to working with TTEC?
      Answer question

      Customer Service Representative (CSR) II Interview

      Mar 31, 2023
      Anonymous employee
      Montreal, QC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 6 weeks. I interviewed at TTEC (Montreal, QC) in Mar 2023

      Interview

      It’s quick and easy. Set of 20 people on a zoom call. You will be asked where do you live, can you do full time, are you on school, and are you available weekends?

      Interview questions [1]

      Question 1

      How will you relate your experience to this job?
      Answer question

      Customer Service Representative (CSR) II Interview

      Jul 24, 2023
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at TTEC (Atlanta, GA) in Mar 2023

      Interview

      Easiest interview ever. Usually in a group setting, they explain the position and ask if everyone is fine with it. Then usually an offer letter would be sent within 1-2 days.

      Interview questions [1]

      Question 1

      Depending on the project, Have you done this kind of work before?
      Answer question