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      TTEC

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      Related searches: TTEC reviews | TTEC jobs | TTEC salaries | TTEC benefits
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      Customer Service Representative (CSR) Interview

      Jan 19, 2021
      Anonymous employee
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at TTEC in Nov 2020

      Interview

      The interviews are basically scripted presentations with a handful of other people. First interview I (well, we) were told that offers would not present themselves until late December early January (this was late November). Oh yeah, the jobs they offer aren't for their company, but companies they have contracts with to find employees. I trusted them and stopped basically stopped my job search. Early January I was contacted for an offer interview, also with many others. We were given another scripted presentation just as we were given during the first "interview." At the end we were told to write in the chat box if we were interested. I said I was interested in the position being offered. The recruiter said we would be contacted within a few hours after the information session with further instructions. I never received an email about the position I applied for. I reached out to them to tell them I was never contacted about the position. I told to be patient and to wait for the next step, although I had done all of them. I called again and was told the same thing and to wait, but this time I was supposed to be contacted by the recruiter directly. I never heard back from them again. The training I was supposed to be a part of, for Bank of America, is three days from today and still no response. It seemed promising at first, but ended up being a waste of time. Apparently accepting an offer doesn't automatically mean you'll get the position.

      Interview questions [1]

      Question 1

      At the first one you are asked to give a quick synopses of your CSR background and why you are interested in the position. At the second interview you just sit back and listen.
      Answer question

      Other Customer Service Representative (CSR) interview reviews for TTEC

      Customer Service Representative Interview

      May 6, 2026
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at TTEC in May 2026

      Interview

      It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.
      1

      Customer Service Representative Interview

      Apr 2, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at TTEC

      Interview

      I am a fresher and attended the interview process. The hiring process was well-organized. HR was responsive and guided properly. It is a good opportunity for beginners to start their career.

      Customer Service Representative Interview

      Feb 13, 2026
      Anonymous interview candidate
      Galveston, TX
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at TTEC (Galveston, TX) in Feb 2026

      Interview

      The "interview" process was odd and incredibly unfair. You don't speak to anyone - it's just you answering their questions and video recording yourself, answering questions on their assessments, all while your camera is turned on and they (and warn you) snap photos of you along the way to ensure you aren't cheating or switching tabs.

      Interview questions [1]

      Question 1

      Why would you be a the best candidate for this position?
      Answer question

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