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      TTEC

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      Customer Service Advocate I Interview

      Sep 20, 2019
      Anonymous employee
      Temple, TX

      Other Customer Service Advocate I interview reviews for TTEC

      Customer Service Advocate Interview

      Aug 9, 2019
      Anonymous interview candidate
      Temple, TX
      No offer
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 1 week. I interviewed at TTEC (Temple, TX) in Jan 2019

      Interview

      It was a really fast interview, canned questions. They hired me right on the spot. First you listen to a recorded call and screen to see how the advocates job is like. Then you sit down with HR for a 15 minute interview. Most that are interview will get hired if they can pass the drug test.

      Interview questions [1]

      Question 1

      Basic questions like, have you worked in a call center before. Tell me how you would handle an angry customer, etc.
      1 Answer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 5 weeks. I interviewed at TTEC (Temple, TX) in Jul 2018

      Interview

      The interview is about 45mins to 1 hour. You answer about 30 questions and you get a mouth swab. They asked if I could handle a fast pace inviroment

      Interview questions [2]

      Question 1

      Have you done this type of work before
      1 Answer

      Question 2

      Are you excited about 4th his type of work
      1 Answer