I applied through an employee referral. I interviewed at TTEC (Athens, Athens, Attica) in Jun 2019
Interview
Approximately 45 minutes interview either face-to-face or through zoom, CV based interview, and language evaluation. The recruiters are really friendly. Interview questions regarding customer support. Previous call center experience is preferred but not a must.
Interview questions [1]
Question 1
What do you think is the key challenge when dealing with a customer via telephone, chat or email rather than face to face? (How would you overcome these challenges? . etc.)