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      TTEC

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      Customer Service Representative Interview

      Dec 26, 2012
      Anonymous employee
      Greeley, CO
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at TTEC (Greeley, CO) in Sep 2012

      Interview

      Applied online and instantly (within a business day) received an email asking me to set up an interview. There was the option of 4 interview times Monday - Friday. I was a little surprised no one personally contacted me or set up an interview. When I arrived to the interview there were a few other people there to be interviewed as well. We were given a test over the computer to test our previous knowledge about technology, customer service, and general common sense. The test was fairly easy and the questions I seemed to not know seemed unimportant in the test. After getting a high enough score on the test, I was finally called back for an interview. The first questions had to do with troubleshooting.. for example "what would you do if someone couldn't get their computer to work". The questions led into more "about me" and general interview questions. These questions all seemed to blend together and basically was the same question over and over. During this part of the interview, I believe the point was just to see how you react under pressure.

      Interview questions [1]

      Question 1

      "Tell me a time when you had to overcome a difficult obstacle"
      Answer question

      Other Customer Service Representative interview reviews for TTEC

      Customer Service Representative Interview

      May 6, 2026
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at TTEC in May 2026

      Interview

      It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.

      Customer Service Representative Interview

      Apr 2, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at TTEC

      Interview

      I am a fresher and attended the interview process. The hiring process was well-organized. HR was responsive and guided properly. It is a good opportunity for beginners to start their career.

      Customer Service Representative Interview

      Feb 13, 2026
      Anonymous interview candidate
      Galveston, TX
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at TTEC (Galveston, TX) in Feb 2026

      Interview

      The "interview" process was odd and incredibly unfair. You don't speak to anyone - it's just you answering their questions and video recording yourself, answering questions on their assessments, all while your camera is turned on and they (and warn you) snap photos of you along the way to ensure you aren't cheating or switching tabs.

      Interview questions [1]

      Question 1

      Why would you be a the best candidate for this position?
      Answer question

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