I applied online. The process took 2 weeks. I interviewed at TD (Vancouver, BC) in Oct 2015
Interview
I applied online, and the next day I was emailed a personality/behavioural questionnaire. A few days later got an email to schedule a phone interview. The next week I had a phone interview which lasted about 20-30 minutes, mostly asking behavioural and situational questions. After the phone interview the HR person told me I would be contacted within 2 weeks if I was selected. I received a phone call from an MCS 3 days later to schedule an in person interview. The MCS was very friendly and engaging in the interview. I got an offer later that day of my interview.
Interview questions [1]
Question 1
Tell me about yourself. What does a day of CSR look like? How did you overcome barriers to reach a certain target or goal? What are 3 things your boss would say about you? What is a weakness or something you can improve on?
I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026
Interview
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer.
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
I applied through university. I interviewed at TD (Vaudreuil-Dorion, QC) in Mar 2026
Interview
It was alright nice people they asked lots of questions very solid, to interview was really long and the employees were behind but all in all that was a solid interview. I would definitely recommend the managers and everyone were really nice.