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      TD Bank Customer Service Representative Interview

      Jul 18, 2015
      Anonymous employee
      Markham, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through university. The process took 2 weeks. I interviewed at TD (Markham, ON) in Jun 2014

      Interview

      I got an email from my university. Once I submitted my resume and cover letter to HR, I got a phone interview. After a phone interview, I was invited to attend a group interview located at my school, and was then added to the HR list for hiring.

      Interview questions [1]

      Question 1

      Group interview: "What does legendary customer experience mean to you?, give an example of a time where you have received and a time you have provided legendary experience" - Role play questions: They would give you a sheet with product benefits, you will have to try to sell it to the interviewer/customer. Panel interview: General questions: "Where do you see yourself in 5 years", "Why TD?". "What does legendary mean to you?", "Give an example of a legendary experience" Personality questions - ie "Have you ever seen something unethical happen at your previous jobs? and what have you done about it?"
      1 Answer
      2

      Other TD Bank Customer Service Representative interview reviews for TD

      Customer Service Representative Td Bank Interview

      Oct 24, 2015
      Anonymous employee
      Halifax, NS
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at TD (Halifax, NS) in Sep 2015

      Interview

      I attended the TD hiring event last month. You need to bring a copy of your resume. The interview has two rounds, both are 1 to 1 interview. The first round takes only about 5 to 10 minutes. If you passed the first round they will tell you to wait for the second round. The second interview lasts about 40-50 minutes. If you passed the second round they will send you an online questionnaire in a few days.

      Interview questions [1]

      Question 1

      Tell me something about your past experience. Why do you choose TD? How do you deal with pressure?
      Answer question
      1

      Customer Service Representative Td Bank Interview

      Aug 21, 2015
      Anonymous employee
      Calgary, AB
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at TD (Calgary, AB) in Aug 2015

      Interview

      Applied online, next day received a personality assessment. Two days later I had a phone interview and then was invited to a group interview. After that I was interviews twice at two different branches. A week later was offered a position.

      Interview questions [1]

      Question 1

      Why work at TD? Previous experience.
      Answer question

      TD Bank Customer Service Representative Interview

      Jul 28, 2014
      Anonymous employee
      Accepted offer

      Application

      I applied online. I interviewed at TD

      Interview

      Interview was very easy because managers seemed like they could careless. I met with a group panel and then met with the ASM then the branch manager. We talked about everything and then I was made an offer the following day.

      Interview questions [1]

      Question 1

      No difficult or unexpected questions
      Answer question
      1