I applied online. I interviewed at TD (Markham, ON) in May 2025
Interview
Easy and smooth. Most of them were simple situational based questions. There was also a language test asking you to read aloud passage clearly. There were role plays as well.
I applied online. The process took 1 week. I interviewed at TD (London, ON) in Sep 2020
Interview
Applied online and had to take an online simulation exercise and a questionnaire assessment. Got an email to schedule phone interview. Phone call lasted about half an hour. Pretty standard customer service interview.
Interview questions [1]
Question 1
Tell me about a time when you went above and beyond in serving a customer.