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      Synchrony

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      Customer Service Representative (CSR) Interview

      May 30, 2016
      Anonymous interview candidate
      Hyderābād
      No offer
      Negative experience
      Easy interview

      Application

      I applied through other source. The process took 4 weeks. I interviewed at Synchrony (Hyderābād)

      Interview

      Such a pathetic organisation. They dont know how to manage interview candidates. First time when I went for non voice process, I reached around 2 PM and everyone around me got selected for non voice. HR was coming here and there wasting time. Finally called me at 6 PM and told that we are done with non voice vacancy and asked me to leave. Second time when I went they selected for two rounds and told congratulations you have cleared the second round, you may leave for today,HR will call you for next round. One month passed no calls. Third time one consultancy called me i.e.futurz consultancy for aml/kyc process I told them very clearly whatever happened one month back.Still they asked me to come. When I went there they said I cannot give the interview as there should be 3 months gap. OK funny thing is now there HR opening mouth opened stating that my voice not good I didn't cleared last interview. I am not a different that I will not understand difference between rejection and selection. Also they wrote in the mai package will be 5 to 6 lac but truth is that were not offering more than 4.2. Waste of time and money.

      Interview questions [1]

      Question 1

      Introduction and past job profile
      1 Answer
      14

      Other Customer Service Representative (CSR) interview reviews for Synchrony

      Customer Service Representative Interview

      May 4, 2026
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Synchrony

      Interview

      The application process seemed highly disorganized. While all email interactions were cordial, my interview kept getting rescheduled on short notice. It was hard to get any clear answers. Felt more like pulling teeth, than a hiring process.

      Customer Service Representative (CSR) Interview

      Mar 11, 2026
      Anonymous interview candidate
      Westchester, OH
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Synchrony (Westchester, OH) in Sep 2025

      Interview

      Interview process was easy with basic customer service questions. Early interactions suggested a friendly culture, but extended training exposed stricter expectations and a less supportive environment than originally presented. Straightforward customer service questions. The culture initially felt friendly, but the tone shifted during the long training period. Expectations became less clear, and the environment felt more pressured than advertised.

      Interview questions [1]

      Question 1

      How will you handle difficult customers
      Answer question

      Customer Service Representative Interview

      May 6, 2025
      Anonymous interview candidate
      Hyderābād
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Synchrony (Hyderābād)

      Interview

      It was a telephonic interview, Confirmed details like adress,dob,and weather fresher or employed. Q1. Tell me about yourself Q2. Talk on anything for 1 min Q3. What are your hobbies n cross question Q4. Tell me something abt your favourite sport or sportsperson

      Interview questions [1]

      Question 1

      To talk on a topic of my choice for 1 minute
      Answer question

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